Customer Service Office Assistant

Kelsi Jerome

**********.******@*****.***

***** ******* ******* #***

Elk Grove, CA 95757 Cell: 916-***-****

Career Objective

To obtain a Customer Service position

Summary of Qualifications

● Possess and utilize excellent verbal and written communication skills.

● Trained and skilled to provide therapeutic Massage for 15 plus years.

● Proficient in Microsoft Excel and Microsoft word.

● Exceptional organizational skills with the ability to prioritize work and accomplish multiple tasks, with detail orientation, in a timely manner.

Experience

Customer Service

Provided prompt and quality Customer Service to over 40 clients on a daily basis. Skillfully handled all Customer Service issues politely, quickly and effectively. Professionally conferred with customers, by telephone, to provide service information. Expertly implemented and sustained a customer database. Remarkably communicated with customers, colleagues and upper management. Administrative/Office Support

Provided superb administrative support with: filing, faxing, copying, and event planning. Proficiently operated multi-line telephone systems. Accurately performed database entry, utilizing company-specific programs. Massage Therapy

Providing Therapeutic and relaxing massage for every client I see. I am passionate about helping people feel better physically and helping relax them for better mental Health. Employment History

Massage Therapy Rise Wellness Center Sacramento, CA 08/2021- Present Office Assistant / Medical Records Retinal Consultants Sacramento, CA 02/2019-11/2020 Medication Technician Carlton Plaza Elk Grove, CA 10/2013 – 12/2014 Child Care Provider

Medical Assistant/Office

Cheryl & Cirian Villavicencio

Dr.Philip Reilly, MD

Elk Grove, CA

Sacramento, CA

08/2010 – 08/2013

04/2007 – 11/2009

Customer Service Rep American Home Craft Sacramento, CA 02/2002 – 04/2007 Mailroom Clerk Franchise Tax Board Sacramento, CA 03/2006 – 06/2006 Education and Training

Fair Oaks Massage Institute- Massage Therapy Certificate San Joaquin Valley College, Sacramento, CA – Medical Assistant Certificate Calvine High School, Elk Grove, CA – Diploma

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