Customer Service Equipment Operator
Resume:
Isamar Reynolds
Elko, NV *****
***********@*****.***
seeking full time positions that enable me to use my people skills as well as expand and gain more experience in the work force. Bilingual, great with people, willing and eager to learn anything that will further my knowledge and skills to become an even better employee. I have great work ethicc and dedication. I am ready to learn anything and I take safety and efficiency very seriously and I utilize these traits in everyday life.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Font desk agent
Hilton Garden Inn Hotel - Elko, NV
July 2018 to Present
Monitored and updated occupancy status of rooms
Performed data entry
Managed and balanced guests accounts
Made and confirming reservations
Presented statements to guests and collected payments Set-up continental breakfast for hotel guests
Processed many reservations and walk-ins per shift. Escorted guests to their assigned rooms, including transporting their luggage. Reviewed account information and charges with guests during check-out Assist with maintenance and housekeeping to keep hotel rooms up to par. Verified that personal and payment information on guest accounts was accurate and complete. Nursing Assistant
Highland Village of Elko - Elko, NV
November 2019 to December 2021
Measure and record resident vital signs.
Assist with activities of daily living (grooming, bathing, hygiene, eating, walking). Assist nurse.
Preserve patient dignity and privacy when giving cares. Adhere to company policies, regulations, and guidelines at all times. Observe and record patient symptoms and promptly reporting to nurse as needed. HIPPA compliance.
Heavy Equipment Operator
Highmark Construction - Elko, NV
January 2021 to February 2021
Hostess/Cashier/Server
Jacobs Entertainment, Inc. - Elko, NV
2012 to 2013
Responsibilities
Responsibilities
Prepare and serve drinks as ordered
Prepare Working station
Serve drinks and food to customer
Properly clean, set, and prepare tables
Ensure that customers have been properly taken care of Remove dishes from tables and restock as needed
Promptly and adequately deliver change and receipts Thank them for their visit and encourage to come again. Making sure that every station was ready
Cleaning up during and after shifts
Being a team player and lending out a helping hand when needed Cooking food accordingly and as needed.
Listening to the customer and giving them exactly what they want. Preparing food
Accomplishments
I learned a lot in customer service. Their training has helped me out a lot more than I expected. I can handle difficult and stressful situations and not lose my cool and give them the service anyone deserves. My positive attitude and outgoing personally made it fun and easy to get to know regular Skills Used
My bilingual skills helped out a lot and I was able to help out workers in other departments as well. Cashier/Prep Cook
little caesars pizza
2011
Accomplishments
I learned what it was like to work under pressure, multitasking, and learned plenty of ways to be safe all while expanding my customer service all at once and I wouldn't have known how to if it wasn't for this job. Skills Used
Cash handling skills were critical when I worked the register as well as customer service, communication skills and being bilingual were all used daily.
Education
GED
Skills
• Customer Service
• Venipuncture
• Multi-Tasking
• Strong Communication Skills
• Bilingual
• Safety
• Guest Service
• Reception
• Front Desk
• Front Office
• Phlebotomy
• Injections
• retail sales
• CPR Certified
• Phlebotomist
• Patient Care
• Vital Signs
Certifications and Licenses
Phlebotomy Technician
January 2019 to January 2021
Nationally Certified by phlebotomy specialists of America in 2015 CPR/AED
March 2019 to March 2022
CPR
Driver's License
March 2020 to August 2027
MSHA
January 2021 to January 2022
Assessments
First Aid Skills — Highly Proficient
February 2019
Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Highly Proficient
Mechanical knowledge — Proficient
February 2021
Understanding and applying mechanical concepts and processes Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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