Ravi J PALOD

Bilingual Permanent Resident of Canada; Visible Minority

647-***-****; adp7cq@r.postjobfree.com

www.linkedin.com/in/ravi-j-palod-1b403964

Objective: A Mechanical Engineering (Building Sciences) Technician with 6 years of indispensable experience in manufacturing and residential HVAC, 11 years in customer service and willingness to learn on the go is looking to forge a career in the department of engineering and technology.

HIGHLIGHTS

• With over 6 years of experience in the multicultural HVAC&R field, 11 years of experience in the diverse and multicultural customer service field and 2+ Years' manufacturing environment experience (UTIL Canada, Magna - helper/laborer, Martinrea - technical labor, Alexander Dennis - Mechanical and electrical assembler)

• Passionately learnt proprietary softwares on the job and completed the duties assigned with supervision at Yorkland Controls

• In charge of the dispatch of service and delivery vehicles as the supervisor (for 4SDC) for 1 year

• Manage and strengthen client relationships for existing client base at various positions held over the past 10 years

• Responsible for the work done by co-workers while on site and resolve any concerns since January 2019 until October 2019 (for 4SDC)

• Used knowledge of Building Environmental Systems Operator (Class I&II) in Residential Environments to help others at GTS, Yorkland Controls, 4SDC and RH

• Effective communication skills in English/Hindi and proficient in sales and negotiation on-site thus improving sales by 10%-20%

• Client focused, enhanced customer relationships by maintaining communication, follow-ups and delivery promised with client

• Maintain, update and oversee work flow at 4SDC workshops and compliance rules and regulation; streamlining work and increasing efficiency by 15%

• Able to obtain credible information for researches, collect, analyze and diagnose data

• Accurate analytical and precise problem-solving skills

• Able to work independently with minimal supervision as well as on a multicultural team

• Excellent time management competences working on multiple projects simultaneously

• Highly motivated team player and quick learner

• Demonstrated integrity and sound judgment; able to take initiative when required

• Valid G Class Driver’s License, Certified Mold Remediation Technician (CMRT), AODA certified

• Knowledge of OHSA, MSDS, WHMIS, First-Aid Basic and CPR

• Experience in Warehouse Inventory, Manufacturing Parts Inspection, Inventory Management, Return Material Authorization, Post Delivery Inspection Procedures

• Software Proficiency : Recommended use of Microsoft Office (Word, Excel, Powerpoint, Outlook),Access, Web based applications, social media (Linkedin, Skype, Whatsapp, Facebook, Wechat, Telegram), browsers (Explorer, Yahoo, Google, Mozilla), design software (Autodesk AUTOCAD, REVIT, VISIO), Mail Client (Outlook, Thunderbird, Mail)

• Able to perform : Simple diagnostics and repairs for Windows, Mac OS, Linux based operating systems

• Safety Certificates: AODA, WHMIS, Worker and Supervisor (Health and Safety), First Aid and CPR

• Volunteered for various organizations working for a cause (IYF Canada, WNH, CAGBC)

PROFESSIONAL EXPERIENCE

Electro-mechanical Assembler [2018 - 2019]

Alexander Dennis Limited - The Best Connection

www.Thebestconnections.com

• Assembly work completing work orders for interiors of buses

• Read technical drawings and blueprints and follow 5S principle

• Troubleshoot and repair interior bus assembly using precision instruments, hand and power tools

• Installation of electrical harnesses, under-seat lights, stairwell lights and bell push button on new buses

• Installation of safety and commercial vinyls, Decals and safety boards on new buses

• Post Inspection of completed work during decal installation and reporting deficiency to senior supervisor

• Shipper/Receiver, inventory management and Forklift duties as assigned in the warehouse facility

Mechanical Assembler [2018 - 2019]

Martinrea and Magna - The Best Connection

Woodbridge, ON

www.Thebestconnections.com

• Use machine tools and hand tools safely and correctly

• Using mechanical principles daily

• Apply knowledge of maintenance and manufacturing equipment to maintain efficient performance

• English language proficiency

• Excellent communication and interpersonal skills

• Ability to resolve issues in a tactful and diplomatic manner, communicate expectations and outline maintenance requirements

• Ability to write clearly

Machine Operator [ 2019]

UTIL Canada - Great Connections

Toronto, ON

www.Gc-employment.com

• Use machine tools and hand tools safely and correctly

• Using mechanical principles daily

• Apply knowledge of maintenance and manufacturing equipment to maintain efficient performance

• English language proficiency

• Excellent communication and interpersonal skills

• Ability to resolve issues in a tactful and diplomatic manner, communicate expectations and outline maintenance requirements

• Proficiency with Microsoft Word and Excel

• Ability to write clearly

• Coach/teach peers and other operators on how to troubleshoot issues at sites

Responsibilities were but not limited to :

1. Equipment Set-up and Operability

• Perform basic set-ups/changeovers for stamping equipment within focused work centers or lines.

• Cleaning and sanitizing equipment as required.

• Maintain stamping equipment during production runs; clear jams, change labels, change over-wrap, reset coders/code blocks, initiate troubleshooting/corrective action investigation and quality checks.

• Perform basic operator responsibilities as required.

• Move components and mass from the staging area to the Production floor as required.

• Perform other duties as assigned and required.

2. Machinery / Repair / Equipment Maintenance

• Troubleshooting and repair of equipment including (but not limited to) pneumatic, hydraulic, and drive systems (i.e. motors, gearboxes, pulleys, bearings, etc.).

• General troubleshooting of PLC/HMI, photo sensors, vision systems, thermal and inkjet printers, utilities, etc.

• Interface with all packaging, process/compounding and support equipment within the site.

• Address major equipment failure modes.

• Perform required PM’s and breakdown analysis.

• Perform required tests and change stamping dies and sheet metal rolls as needed.

HVAC Technician

Running Home Service and Repairs [2017 - 2021]

(Sub-Contractor) Supervisor/Warehouse Manager for 4SDC [2017 - 2019]

Toronto, ON

4SDC.CA

• 3 + years experience working in high-rise residential environment

• 3 + years experience multitasking handling cash/cheques while performing other duties

• 2+ years experience in a management role directing a team of 3 + staff

• Strong understanding and knowledge of building maintenance and Residential Tenancy Act

• Service of Heating, Ventilating, and Air Conditioning (HVAC) systems including Fan Coil Units and Heat Pumps to improve efficiency, such as by changing filters, cleaning ducts, or refilling non-toxic refrigerants

• Discussed heating or cooling system malfunctions with users to isolate problems or to verify that repairs corrected malfunctions

• Use of equipment: hand and power tools like screwdrivers, drills, sander, saw-cutter, commercial and hyper vacuums and air compressors

• Knowledge of mechanical principles and processes for providing customer assigned service of the unit. This includes customer assessment, meeting quality standards for services, and evaluation of customer satisfaction

• Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical structures and processes

• Determined causes of operating errors and evaluating resolution

• Installation, programming or repair of thermostat, actuator, cartridge valve, two/three way valve, fan motor or fixture as required

• Proactively promote other products and services suiting customers needs

• Travel to one or various locations on a regular basis to perform job duties with company vehicle

• Assist with administrative duties and other tasks assigned by Manager required to assist in the success of the firm

• Partial or full insulation replacement of a residential fan coil unit by complying with outlined procedures

• Cut materials according to specifications or needs

• Maintenance and service of dryer units with ducts, washroom exhaust units with ducts and air ducts as outlined in scope of work

• Inventory management of equipment along with H&S on locations across the GTA and surrounding areas sites

• Communicating with management on the company’s behalf to resolve conflicts or schedule delays on work site

• Complete and maintain work order book, report books on work site

• Participate in training initiatives for co-workers and helping them on a regular basis

• Comply with safety protocols for different buildings while on work site

• Fulfill and maintain all lawfully required paperwork

• Other duties as needed for the job

Technical Support and Design [2016 – 2017]

Yorkland Controls

Toronto, ON

www.yorkland.net

• Assist in the support effort by providing customers (walk-in and telephone) with technical support and occasional field support if needed

• Perform calculations and prepare drawings, schematics, and specifications with BOM in mind

• Assist design team with layout of projects including use of AutoCad and Visio drawings from engineering drawings, schematics or blueprints, equipment sizing and selection

• Able to manage and prioritize multiple projects of varying size and complexity at the same time

• Assist with programming and configuration of control products and develop point schedules

• Assist in ensuring quality standards and project deadlines are met

• Aid in problem solving of issues within projects administered by Designers and Engineers, design and layout of wiring PLC panels to CSA and NEMA standards

• Good working relationships and communication with design leads, project managers, clients and other team members to coordinate, ensuring the compatibility of design

• Liaison with supplier technical personnel to resolve product and/or installation issues

• Participate in training initiatives

• Assist with technical team in field commissioning and troubleshooting

• Fulfill and maintain all lawfully required paperwork

HVAC Technician [2014 – 2015]

GTS Services

Toronto, ON

gtsservices.ca

• 1 + years experience working in a multi-residential setting. High-rise residential

• Strong understanding and knowledge of building maintenance and Residential Tenancy Act

• Service of Heating, Ventilating, and Air Conditioning (HVAC) systems including Fan coil units and Heat Pumps to improve efficiency, such as by changing filters, cleaning ducts, or refilling non-toxic refrigerants

• Discussed heating or cooling system malfunctions with users to isolate problems or to verify that repairs corrected malfunctions

• Knowledge of machines, hand and power tools like screwdrivers, drills, sander, saw-cutter, commercial and hyper vacuums and air compressors

• Knowledge of mechanical principles and processes for providing customer personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

• Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical structures and processes

• Determined causes of operating errors and evaluating resolution

• Cut materials according to specifications or needs

• Installation and programming of new thermostat, actuator, valve, fan motor or fixture as required

• Proactively promote other products and services suiting customers needs

• Travel to one or various locations on a weekly basis to perform job duties

• Maintenance and service of dryer units, washroom exhaust units and ducts as outlined in scope of work

Education

Diploma: Mechanical Engineering Technician and Building Operator (1&2) [2014]

Seneca College, Toronto

Certificate: Health and Safety Worker [2014]

Certificate: Health and Safety Supervisor [2016]

Certificate: CMRT Mold, Mold Abatement, Mold Remediation [2019]

Compliance Training Online Toronto

Certificate: First Aid and CPR [2021]

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