JULIO VILLATORO
Customer service
PROFILE
With *2 years’ experience as
Customer Service Representative
dedicated to providing quality care
for ultimate customer satisfaction.
Proven ability to establish and
maintain excellent communication
and relationships with clients.
Dedicated to identifying customer
needs and delivering effective
solutions to all problems. Excellent time
management skills combined with a
superior knowledge of the customer
service industry. Bilingual, hardworking,
and ready to join my next team.
CONTACT
PHONE:
EMAIL:
*****.***********@*****.***
HOBBIES
Watch Movies
Play with my kids
Play basketball
EDUCATION
Colegio Albert Einstein
(1987 - 1995)
Colegio Americano Español
(1996 – 1998)
WORK EXPERIENCE
Dell international Tech support Agent
11/08/2009 - 06/132011
- Tech and sales support
The Office Guru’s Customer Service Agent
08/01/2011 – 04/18/2012
- Customer Service Agent
Ubiquity Customer Service Agent
10/22/2012 – 04/22/2014
- Customer Service Agent
Teleperformance Tech support Agent
06/02/2014 – 09/10/2014
- Tech and email support
Sykes El Salvador Customer Service Agent
10/06/2014 – 06/13/2016
- Metlife insurance company
TELUS international Customer Service Agent
11/07/2016 – 03/31/2020
- First American First Buyers Protections Agent
- Mastercard agent
Bizplaneasy Customer Service and sale Agent
07/06/2020 - Until today
SKILLS
100%
100%
95%
100%
100%
Windows
English
Spanish
Social…
Work References:
Romeo Reyes
Phone#: 7602 0408
Job Title: Site manager for Ubiquity
Lesther Miranda
Phone#: 7915-9561
Job Title: Supervisor at Bizplaneasy
Personal References:
Oscar Melara
Phone#: 7996-9274
Susan Lopez
Phone#: 7922-7854
Roger Lopez
Phone#: 7924-6188