Administrative Clerical Entry Clerk
Resume:
Prisilla Lee Diaz **** Roselle St. Apt *
Linden New jersey, 07036
EXPERIENCE
Individualized Shirts, Perth Amboy,NJ— Administrative order entry clerk /Customer service representative. July,2015 - March,2019
Entering orders accurately through the database. Handing various tasks in the order entry process and implementing an e cient process to track order processing problems by keeping record of data entered. Follow up with departments to ensure quality to company standards. Making recommendations to improve the quality of the product. Providing assistance to management to conduct in the development of production.Communicate with clients and sales representatives via email, telephone to ensure product availability. Provide customers with information on defective merchandise, timelines and associated cost. Accurately entering information into various computer programs. Troubleshooting delayed orders and repairs. Use of one or more automated systems which includes word processing, spreadsheets, data base, project management email and graphic design. Providing general administrative clerical support. Make copies of required documents and forward them to the corresponding recipient. Created reports on excel spreadsheets that became company standard for recording all orders received and in production. Assisting supervisor with various emails and daily reports for quality meetings and production in sales. Handles customer queries and maintains files. Having an organized and methodical approach to completing tasks. Reviewing all documentation to improve data entry problems and summarize all information to identify inaccuracies in the order entry process.
Dicks Sporting Goods, Woodbridg, NJ — Nike Brand
Ambassador/Merchandiser
September 2008 - August 2011
Responsible for creating the Nike in-store brand experience - to achieve sales goals through excellence in sales, provide enhanced customer service through superior customer engagement and provide product management through directed merchandising presentation execution. Long Branch High School, Long Branch,NJ- Diploma
2001 -2005
SKILLS
● Fluent in English
and Spanish. (Read
and write)
● Proficient in
Microsoft
programs.
● Strategic planning
and analysis
through teamwork.
● Excellent
prioritizing and
organizing skills to
meet deadlines.
● Excellent problem
solving skills on
complaints and
inquiries with an
optimistic attitude.
● Data protection
● Time Management
● Growth mindset
LANGUAGES
Fluent in Spanish- verbal and
written comprehension.
Robert Fiance,Perth Amboy — Cosmetology
2012-2013
Certified Licensed Cosmetologist
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