MONIQUE BROWN
*********@*****.*** 469-***-**** McKinney, TX 75072
Summary
I am a very hardworking individual who is eager to learn. I am very disciplined and known to work well under pressure. Looking for a company I can grow and advance with.
Mail delivery Selective service
Skills
Experience
PTF USPS - Frisco, TX 09/2019 - Current
Service-oriented Retail sales
Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Routed all classes of mail in sequence of delivery along established route.
Handled undeliverable mail in accordance with established procedures.
Observed road rules, weather and road conditions and other factors to maintain safe driving record.
Store Manager Dollar General - Arlington, TX 03/2019 - 10/2019
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits. Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Assistant Manager Circle K - Frisco, TX 01/2018 - 03/2019
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership. Directed and led employees, supervising activities to drive productivity and efficiency.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Store Manager Craddock Oil - Clinton, MS 10/2016 - 04/2017
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Store Manager CEFCO - Jackson, MS 02/2016 - 08/2016 Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Store Manager Dollar General - CANTON, MS 04/2015 - 02/2016
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties. Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Store Manager Kangaroo Express - Jackson, MS 07/2011 - 03/2015 Resolved customer problems by investigating issues, answering questions and building rapport.
Strengthened work flow productivity by hiring, managing and developing top talent.
Education and Training
Yazoo County High School Yazoo City, MS 05/1997
High School Diploma
Certifications
Licensed All Lines Adjuster - 2021 Certified Phlebotomist, HindsCC - 2010