Safety Supervisor Customer Service

**** *. ******** #* 714-***-****

Orange, CA *****

Bruce Horn

Objective To obtain a position in your company that will utilize my professional customer service, problem solving and my meticulous work ethnics.

Employment 7/2020-8/2020 Amtec Inc. Corona, CA

Environmental Health & Safety Supervisor: Responsible for

managing the implementation of the Safety Program and any issue

that arise in a preventative manner.

Manage the daily activities of assigned COVID-19 Production Plan

Ensure compliance of a COVID-19 production plan

Manage the temperature screening program

Oversee COVID-19 testing program and coordinate schedules and

Ensure physical distancing, use of face covering.

2014-2020 Irvine Company Newport Beach, CA

The Resort At Pelican Hill

Security Officer

Excellent customer service along with verbal and written communications.

Ability to prepare and accurate and detail reports.

Assertive and intelligent in negotiation with issues with patrons. Detect suspicions activity preserving evidence, interacting with Law Enforcement.

Complete detailed reports containing sensitive information for the Irvine Company.

Conduct daily audits of sensitive information to ensure company integrity.

Patrolled property: hotel, banquet facilities and parking structure.

Conduct in-depth employee related investigations.

Oversee the safety and security of guests and 1,000 employees.

2012-2014 5 Diamond Protection Santa Ana, CA

Security Guard

Customer service assist patrons.

CCTV, writing reports (Dar IR)

Preserving evidence, Interacting with law enforcement

Areas of work: Patrolled a secured large property, hotels, banquet facilities, detect suspicions activity, observe and report.

2009 -2012 EuroStar, Inc Los Angeles, CA

Loss Prevention Officer

Customer service

Monitor CCTV, detect and apprehend shoplifters.

Make sure store is safe for employees and customers.

Preserving evidence Interacting with law enforcement

Education Santa Ana College Santa Ana, CA

Business

Criminal Justice

MTI Business College Sacramento, CA

Computer Science

Orange Coast College Costa Mesa, CA

Culinary Arts

Certification

Guard Card Number G 1783246 exp. 07.31.2022

CPR/AED/FIRST AID-Adult/Child/Infant

Exp. 7/2020

References

A. C. Campbell 765-***-****

Daniel Shipp 951-***-****

Enrique Marban 714-***-****

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