Administrative Assistant Front Desk

Summary

Skills

Experience

Education and Training

PATRICIA CHASE

*******@*******.***

Administrative Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately.

Maintains strict confidentiality

Knowledge of HMOs, Medicare and

Medi-Cal

OB-GYN, surgery, gastro, ENT, ortho

experience

Patient-focused care

Deadline-driven

Electronic Medical Record (EMR)

software

HIPAA compliance

Patient-focused care

Strong work ethic

Team player with positive attitude

Patient Access Representative Sep 2004 to Jan 2018 Memorial Hospital of Rhode Island: Emergency Room Pawtucket, RI My duties are to register patients for out patient testing and/or surgery,as well as patients who are being admitted into hospital.Other duties are verifying insurances;collecting copays,greeting patients,giving directions,answering questions,answering multi-line phone system.I also worked the control desk in admitting placing patient from the emergency room or from surgery to appropriate placement with in the hospital.Ive dealt with all aspects of medicine. Receptionist Front Desk Aug 1990 to Sep 2004

Memorial Hospital of Rhode Island: Emergency Room Pawtucket, RI Welcomed guests and clients in an upbeat and friendly manner. Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.

Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.

I was responsible for handling and controlling written and verbal communications between office personnel and numerous physicians,insurance authorizations,multi-phone lines scheduling,Gather infomation from ill patients for nurses to triage calls.

1976

East Providence High School East Providence, RI, United States High school diploma,School Of Medical Secretarial Sciences received a certificate

Contact this candidate