General Manager / Event Manager

MARILYN D. MCKAY

**** ****** ****** *** *****: 925-***-****

Huntington Beach, CA 92647 *************@*****.*** GENERAL MANAGER

Dedicated restaurant manager with 25+ years of experience in creating positive guest experiences that encourage return visits and strong community relations. Seeking position as a General Manager with a company that is focused on providing excellent service. AREAS OF EXPERTISE

Banquet/Catering Events

Bilingual-English/ Spanish

Team Leadership/Training

Local Marketing Strategies

Off site catering/to go/delivery

Food Cost/Inventory Control

Safe Food Handling

Cash Controls

Collaborative Teamwork

WOW Customer Service

Continuous Improvement

Financial Reports

Open Communication Skills

Microsoft Office

MANAGEMENT COMPETENCIES

• Research and maintain knowledge of the current market and community in order to effectively establish obtainable sales goals while targeting new guests as well as return guests

• Control costs by monitoring budget, prior year and trends and implementing plans to reduce waste

• Hire and train new employees, developing a strong team mentality in support of the restaurant

• Direct local marketing efforts and promotions to build strong community ties to restaurant CAREER HIGHLIGHTS

• Trained all MITs and conducted Quality Control Visits as a District Training Manager

• Multiple awards for safety, sales, profits, and food cost control

• Selected to manage remodel/reopening on two occasions after proven performance PROFESSIONAL EXPERIENCE

LADY BYRD CAFÉ GENERAL MANAGER 2021-CURRENT

EL TORITO GENERAL MANAGER 2010-2020

BAKERS SQUARE GENERAL MANAGER 2006-2009

RADISSON BANQUET BARTENDER/SERVER 2006-2009

COUNTRY WAFFLES MANAGER 2000-2006

RED ROBIN MANAGER 2000

CARROWS GENERAL MANAGER 1989-1999

TRAINING & CERTIFICATIONS

Meeting and Event Planning Certification

Serve Safe Food Certification

CPR Certified

The Art of Hiring Smart

Human Resources

Risk Management

Conflict Management Skills

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