Operations Manager Project
Resume:
COURTNEY
DECASAS
Sales Operations
PROFILE
Operations Manager with 7 years’
experience in multiple facets within
the manufacturing and 3D printing
sector. Skilled in order management
as well as vendor/customer
relationships. Detail oriented and
dedicated to cultivating efficient
environments.
CONTACT
PHONE:
EMAIL:
**********@*****.***
LOCATION:
Lebanon Township, NJ 08826
SKILLS
Account Management
Database Management
Strategic Planning
Communication
SaaS
PROFICIENT IN
Netsuite
Zoho
Google Workspace
Excel
WORK EXPERIENCE
Cimquest, Inc. [Sales Operations Manager]
02-2015–Present
• Devised, deployed, and monitored internal processes to boost long term business success and increase profit.
• Set internal policies and SOP’s to maintain efficiency, responsiveness to demands, and promote continuous
improvement
• Managed relationships with 18+ vendors
• Responsible for all logistics within company, both freight and small parcel
• Produced quarterly inventory audits and alternated goods by first in/first out approach
• Cultivated business relationships with customers and managed accounts to drive revenue and retention rate, and increase overall experience and satisfaction
• Project Manager for implementing e-commerce platform Pizza Como [Shift Manager]
08-2013 to 9-2015
• Trained new hires, managed 12 employees, and issued weekly work schedule
• Closed out nightly cash operations and batched out credit card receipts
Kid Junction [General Manager]
3-2009 to 6-2013
• Opened and closed business and reconciled daily sales reports
• Administered employee shifts, trained new hires, organized parties and events
• Maintained positive customer relations
EDUCATON
Ramapo College of New Jersey Mahwah, NJ
B.A Psychology, June 2014
Contact this candidate