Data Entry Account Representative

Courtney L. Cooper

**** ******** *****, ******, ** 34105 804-***-**** ********.******@********.***

Education

MLA, University of Richmond School of Professional and Continuing Studies, Richmond VA June 2018

Master of Liberal Arts, GPA 3.5

Dual accredited focus in Nonprofit Studies

BA, University of Richmond School of Arts, Richmond, VA December 2015

Bachelor of Arts in Anthropology

Honors: E. Claiborne Robins Scholarship, Dean’s List Fall 2015

Professional Profile

Experienced Logistics Consultant with two years of progressive account acquisition and management experience and completion of training program WWEX Sales 101 and 102 in Dallas, TX.

Language Skills: Advanced knowledge of Spanish

Computer Skills: Proficiently skilled in PowerPoint, Teams, Zoom, Owl Pro, Word, Excel, OneNote, Illustrator & Adobe

Work Experiences

Account Executive, Worldwide Express, Naples, FL March 2019- October 2020

Established strategic partnerships with C-level executives to build a book of business of $350K annual revenue

Exceeded more than 300% of expected generated gross profit within six months of tenure, earned status into WWElite Club

Positioned 11th of over 750+ employees for revenue generated with focus rate of 350% on quality level accounts

Trained new hire for Business Development role who maintained #1 position within their sales class

Account Representative, LOKSAK Inc., Naples, FL July 2018-February 2019

Expanded sale accounts with U.S. Secret Service, U.S. Federal Bureau of Investigation among other federal and international agencies, law enforcement, first responders, and outdoor retailers

Acquired, managed, and executed new sale partnerships with Fortune 50 companies

Provided English to Spanish translation for international armed forces and international marketing materials

Phonathon Caller, University of Richmond, Richmond, VA January 2018- May 2018

Developed strong interpersonal skills through development training to increase financial revenue for the University

Trained in data entry with donor relations software programming Ruffalo operating systems

Met daily goals of outreach, participation and funds raised through persuasive communication

Volunteer Experiences

Liaison for NextGen New Membership, Naples Shelter for Abused Women and Children, Naples, FL June 2020- present

Selected by President of the Committee and Director of Development from the Shelter to serve as the New Membership liaison for new NextGen members

Collaborated with new members to host virtual events during Covid-19 to increase philanthropic revenue

Maintained retention of four new members by 100%

Hosted events for new NextGen members to gain insight into their interests and provide innovative meetings

Liaison for Emerging Leadership Council, Naples Shelter for Abused Women and Children, Naples, FL November 2018- present

Selected by President of the Committee to serve as Emerging Leadership Council liaison affiliate of the Great Naples Chamber of Commerce

Increased philanthropic revenue for the Shelter by 25% within one event, compared to total 5 summer events year before

Developed partnerships with other local nonprofit organizations to boost event attendance

University Memberships

Member, University of Richmond, Art Club, Richmond, VA August 2010- December 2015

Increased awareness of social and political issues through digital and collaborative media platforms

Participated in the Richmond Mural Art Project 2013 in collaboration with international and local artists

Renovated Richmond Trolley Station to raise local business exposure and increase local tourism for Richmond

Member, University of Richmond, Photography Club, Richmond, VA August 2015- December 2015

Analyzed, critiqued and assessed photographs through digital imaging with Illustrator, Lightroom and Adobe

Developed social media Facebook Page for photography group to increase social outreach

Current Professional Memberships

Spiders for Spiders, University of Richmond Young Professionals of Naples

Young Nonprofit Professionals Network of Naples Emerging Leadership Council of Naples

Associate Leadership Collier Class of 2021 Naples Area Board of Realtors

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