Account Manager
Resume:
Joshua C. Trask
**** ****** **., *** *, Conifer, CO 80433
**********@*****.***
Objective:
Seeking a position in the insurance industry with an established company where I can contribute to the organizational goals, expand my knowledge, and further my career. Qualifications Summary:
Customer service oriented.
High level of multi-tasking and organizational skills.
Focused self-starter.
Skills & Knowledge:
Outstanding Customer Service
MS Office Suite
Insurance Sales, Underwriting, Claim Adjusting
Aviation Insurance Lines
Education:
University of Colorado at Denver (Denver, CO) August 2006-May 2012 Bachelor of Arts – Communication
NICTA
Property/Casualty Adjuster License
Sircon
Property/Casualty Producer License
Experience:
Transport Risk Management, Inc. (Risk Strategies Company) (Conifer, CO) May 2017 – Present Account Manager/Producer
Work with clients to provide a variety of insurance services in a team environment.
Review and underwrite UAS/UAV applications for drone insurance for a variety of commercial applications.
Complete all underwriting for UAS/UAV policies including but not limited to, base policies, endorsements, claims, and payments.
Handle communications, proposals, bindings, and issuance of Worker’s Compensation, General Liability, Hired/Non-Owned Auto, Property, and Inland Marine policies.
Carriers worked with include Allianz Global Risks US Company, Traveler’s Insurance, Athos Insurance, and Global Aerospace.
State Farm – Centralized Claims Team (Phoenix, AZ) March 2016 – March 2017 Claims Associate
Adjustment of personal property claims.
Processed personal property inventories, and settled contents claims with insureds.
High work volume required organizational and multi-tasking skills, while still providing exceptional customer service.
State Farm – Initial Loss Reporting (Phoenix, AZ) July 2015 – March 2016 Claims Associate – Call Center
Made initial contact with insureds.
Communicated with insureds to obtain pertinent information regarding their loss, set up new claims, and sent them to the appropriate department for further handling.
Position required effectively communicating with insureds in a high volume environment to accurately obtain facts pertinent to their claim, while maintaining empathy and personalized customer service. State Farm – Brian Himmelman Agency (Conifer, CO) September 2014 – February 2015 Account Representative
Communicated with customers to handle account changes, payments, and assessment of policies.
Educated business owners and homeowners about products and services best suited for their needs.
Calculated values of businesses and homes to provide adequate coverage.
Worked in a team environment to provide a personalized customer experience.
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