Customer Service Representative
Resume:
Kendra Canty
Thomasville, NC
*********@*****.***
Work Experience
Assistant Teacher
La Petite Academy of Greensboro March 2017 to Present Manager: Tiffany Adams
Assistant Teacher responsibilities include but are not limited to the following: Plan, teach and implement the curriculum for all children from infants through school age children. Provide love and quality care for the children throughout the day to meet their emotional and physical needs. Plan and execute indoor and outdoor experiences appropriate to the developmental levels of the children. Interacting with children both physically and verbally throughout the day. Assist children with their personal hygiene and clean-up of classroom. Serve and eat meals with the children. Meet with parents, staff, and administration. Attend in-service and staff development training programs. Familiarity with state licensing requirement. Customer Service Representative
BB&T - Greensboro, NC August 2020 to August 2021
Responsible for incoming calls for routine and complex inquiries regarding products, procedures, systems or policies for new and existing clients. Committed to utilize all available tools and resources to maintain client satisfaction, track all unresolved issues accurately, to ensure timely follow up and resolution. Inform and educate clients on their self-service options through various BB&T technologies to improve their individual banking experience. Support daily sales goal.
Education
Bachelor's Degree in Sociology
University of North Carolina at Greensboro - Greensboro, NC August 2015 to May 2019
Skills
● Childcare
● Early Childhood Education
● Toddler Care
● Classroom Management
● Teaching
● Time Management
● Customer Service
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