Transformation Manager Scrum Master
Resume:
Debabrata Pal
Professional Scrum Master (PSM*, PMI-ACP, KMP) and Certified Agile Coach (ICP-ACC, ICP-ATF)
A multi-faceted professional accustomed with proven technical and management skills; targeting assignment as Lead Scrum Master, Agile Coach and Agile transformation Manager
*********@*****.***
https://www.linkedin.com/in/debabratapal/
CORE COMPETENCIES
Strategy Planning
Project Management
Agile Coaching / Scrum Master
Agile Transformation
Technical Development & Delivery
Application Enhancement
Requirement Gathering
Process Improvement
Team Building & Leadership
TIMELINE
Certifications / Other Courses
PMI®- ACP on January 2021
ICP®-ATF & ICP®-ACC Certification Holder for Professional Agile Coaching on January 2021
Certified SAFe® 5 Agilist on May 2020
KMP1 & KMP2. in June 2021
Professional Scrum Master (PSM1) Certified from Scrum.org in 2017
Microsoft Certified Azure Fundamental - AZ 900 Cloud Certification
IBM Design Thinking Practitioner Badge Owner
KMP certified in January 2021
IBM Consumer Product Industry and Solution Silver Badge Owner
IBM Agile Champion Badge Owner
IBM Agile Achiever Badge Owner
IT SKILLS
Microsoft .Net
Microsoft SQL Server
Service Now
JIRA, Confluence, Mural
Azure Cloud
PROFILE SUMMARY
High-energy, focused IT professional and Senior Scrum Master with 15.5 years of experience in Product Development Support, Business Communication Process, IT Service Delivery, Agile implementation through leading Agile Transformation Journey with rich exposure to International Client Management
Excels in leading the implementation of Agile process to add value to the deliverables
Drove Agile Transformation as a Lead Scrum Master and coordinated for Agile adoption by teams across multiple sites
Resourceful in managing IT Projects using Agile/Scrum Methodologies encompassing design, resource administration, process management and compliance with quality standards
Experience of working with global clients like Heineken (CPG Beer) & PMI (CPG Tobacco)
Managed the entire gamut of tasks right from planning, monitoring, controlling, developing phases of project life cycle including project scoping, estimation, planning, finalization of technical / functional specifications, resource administration & optimization and quality management of product/software applications
Guided project teams and maintained high-quality deliverables within time and budgetary parameters
Collaborated with client stakeholders (across technology, operations and business teams) for ensuring business value realization through the effective implementation of Agile methodology
Excellence in gathering & understanding requirements of clients & other multiple stakeholders, followed by translation into functional specifications as well as provisioning of suitable software solutions
Leveraged experience in software development, consulting & delivery in Microsoft Technologies to Manage Service & DevOps for APAC and EEMA Cluster from Jakarta
Represented IBM as Functional Consultant for Tobacco industry; participated in Fit-Gap Workshop for Introduction of Automation in Sales and Distribution Module of the business for new affiliates
Excellent communication & interpersonal skills with strong analytical, team building, problem-solving and organizational capabilities
Notable Accomplishments Across The Career
Conferred with Above and Beyond the Call of Duty Award as APAC RSM from PMI ISM APAC IS Solution Head in 2017
Conferred with Above and Beyond the Call of Duty Award as Latin America RSM, received from PMI CIO in 2014
Acted as DevOps Catalyst from Jakarta, leveraged different aspects of DevOps (IBM 6 C s) in different services and implemented Agile process in Scrum framework as Professional Scrum Master
Successfully implemented Scrum in all phases in application development and management of a Global Tobacco Giant and achieved nearly 90% adaptation of Scrum in their managed service
Facilitated Agile workshop and design thinking workshops across different teams using different types of design thinking tools like Mural
Piloted an Integration Project with iPAD System involving IBM, PMI & external service providers; managed integration between different service providers and affiliates for successful transmission & roll-out
EDUCATION
MCA (Master of Computer Application)
Kalyani Government Engineering College, Kalyani, India (CGPA 8.2) in 2004
B.Sc. Hons. in Statistics
University of Kalyani, Kalyani, India in 2000
WORK EXPERIENCE
IBM India Pvt. Ltd., India Oct’08 – till date
Joined as Developer, and promoted to Senior Developer, Module Lead, Regional Service Coordinator- Latin America, Functional Consultant, Regional Service Manager- EU Cluster, Regional Service Manager and Lead Scrum Master - AP & EEMA and currently working as Lead Scrum Master and Agile Transformation Manager for one of the largest CPG Account
Role:
Working as lead SM for Nationwide Building Society(NBS), a leading banking organization in UK for their Current Account- Everyday banking hub and playing an important catalyst for their current initiative of IPC( Internal product switch)
Worked as a Lead Scrum Master and Agile Transformation Manager for Heineken Global Account for transformation of GIS in agile framework; defining roadmap for agile transformation, assessing maturity and assisting team to implement & adopt agile principles
Contributing as a Guardian of Scrum Team; addressing & resolving impediments, influencing the scrum processes; providing hands-on support through daily Scrum participation with active Scrum Team
Leading a team of 20 Engineers, planning and ensuring accuracy in document, working with senior management to analyse the scope and direction of the projects and measuring the KVI
Providing proactive leadership to the team in adopting Scrum Core Values, Scrum Principles & implement Scrum practices
Analysing the current processes, identifying areas of improvement and executing improvements in coordination with stakeholders
Ensuring clarity of product owner for arranging the product backlog to yield maximized value
Facilitating daily scrum, sprint planning, sprint demo, and retrospective meeting with the development team to identify any challenges or issues that can delay work or result in a change of plans
Understanding software development practices in order to make informed decisions, facilitating conversations, leading the team and providing various ideas & strategies
Mentoring & coaching the team on Agile methodology to achieve continuous improvement in practices
Collaborating with Agile Teams, Scrum Masters, Agile Product Owners, Leaders, and Stakeholders to develop their depth of understanding of agile principles
Monitoring compliance by teams to the agile process during project execution; identifying issues and assisting the teams in resolution
Directing & delivering large-scale software projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum Teams
Working onsite and offshore for projects and scrum teams by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
Devising shift plan, resolving incidents, managing service improvements & coordinating deployments
Discussing requirements with affiliates and providing quick win solution for implementation; maintaining SLAs between the interfaces and acting as Technical Consultant, providing technical solutions to complex issues during design phase
Speedev Technologies Pvt. Ltd. (Kovair Inc.), Kolkata Oct’05 – Oct’08
Joined as Software Engineer and promoted to Senior Software Engineer - Development
~ Refer Annexure for Project Details ~
PERSONAL DETAILS
Date of Birth: 1st December
Languages Known: English, Hindi, and Bengali
Address: Prince Town Apartment.B904. Jalahalli, Bangalore -560016
Annexure
Projects Undertaken
IBM India Pvt. Ltd.
Title: Agile Transformation Manager/Lead Scrum Master
Client: Nationwide Building Society (NBS)
Period: July’21 – Now
Role: Lead SM/ Agile Transformation Manager
Responsibilities:
Leading Scrum Master Guild
Contributing as a part of Agile Transition Team
Facilitating PI Planning and Capacity Planning
Steering Agile Process Enablement for the account
Mentoring individual and teams
Title: Agile Transformation Manager/Lead Scrum Master
Client: Heineken International (CPG Beer)
Period: Aug’19 – June’21
Role: Lead SM/ Agile Transformation Manager
Responsibilities:
Leading Scrum Master Guild
Contributing as a part of Agile Transition Team
Facilitating Rolling Forecast, conducting Maturity Assessment and ensuring PPM WoW enablement
Steering Agile Process Enablement for the account
Mentoring individual and teams
Title: iSMS
Client: Philip Morris International (CPG Tobacco)
Role: RSM- APAC & EEMA
Period: Oct’08 – Jun’19
Description: iSMS is PMI's International Sales and Merchandising System of PMI (Philip Morris International). This is a Windows application developed using Microsoft .Net (version varies across markets). The application is used to record and analyze day-to-day sales and merchandising activities of different regions/markets where PMI has business.
Responsibilities:
As Developer (Oct’08 – Jun’10)
Developed new modules as per the requirement, conducted unit test and delivered to UAT
As SME and Module Lead (Jul’10 – Mar’13)
Performed requirement clarification for new business functionality, executed use case estimation and maintained release calendar
Spearheaded the Development Team
Conducted Fit-Gap Workshop for new business requirement enhancement
Delivered business solution for new opportunities
As Regional Service Manager/Coordinator (Apr’13 – Oct’19)
Managed Offshore -Client Coordination and overall service coordination at client location
Facilitated Cross-vendor collaboration
Ensured Timely service delivery
Coordinated P1 Ticket Resolution
As Scrum Master and Agile Transformation Manager (Jun’15 – Now)
Managed product backlog with PO, facilitated Sprint Ceremonies and removed impediments
Mentored & guided team on Scrum values and ethics
Acted as a Bridge between PO and Development Team
Speedev Technologies Pvt. Ltd. (Kovair Inc.), Kolkata
Title: Quality Centre Adapter
Period: May’07 – Jul’07
Team Size: 2
Environment: C#.Net in Visual Studio 2005
Title: Word Import Add-on; Release 5.0
Period: May’07 – Jul’07
Team Size: 3
Environment: VB.Net, C#.Net using VS 2005, SQL Server 2005
Title: What-if Analysis
Team Size: 2
Environment: ASP, JavaScript, C#.Net, SQL Server 2000
2000
2004
Oct’08 – till date
Oct’05 – Oct’08
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