Debabrata Pal

Professional Scrum Master (PSM*, PMI-ACP, KMP) and Certified Agile Coach (ICP-ACC, ICP-ATF)

A multi-faceted professional accustomed with proven technical and management skills; targeting assignment as Lead Scrum Master, Agile Coach and Agile transformation Manager

adp65e@r.postjobfree.com

+91-987*******

https://www.linkedin.com/in/debabratapal/

CORE COMPETENCIES

Strategy Planning

Project Management

Agile Coaching / Scrum Master

Agile Transformation

Technical Development & Delivery

Application Enhancement

Requirement Gathering

Process Improvement

Team Building & Leadership

TIMELINE

Certifications / Other Courses

PMI®- ACP on January 2021

ICP®-ATF & ICP®-ACC Certification Holder for Professional Agile Coaching on January 2021

Certified SAFe® 5 Agilist on May 2020

KMP1 & KMP2. in June 2021

Professional Scrum Master (PSM1) Certified from Scrum.org in 2017

Microsoft Certified Azure Fundamental - AZ 900 Cloud Certification

IBM Design Thinking Practitioner Badge Owner

KMP certified in January 2021

IBM Consumer Product Industry and Solution Silver Badge Owner

IBM Agile Champion Badge Owner

IBM Agile Achiever Badge Owner

IT SKILLS

Microsoft .Net

Microsoft SQL Server

Service Now

JIRA, Confluence, Mural

Azure Cloud

PROFILE SUMMARY

High-energy, focused IT professional and Senior Scrum Master with 15.5 years of experience in Product Development Support, Business Communication Process, IT Service Delivery, Agile implementation through leading Agile Transformation Journey with rich exposure to International Client Management

Excels in leading the implementation of Agile process to add value to the deliverables

Drove Agile Transformation as a Lead Scrum Master and coordinated for Agile adoption by teams across multiple sites

Resourceful in managing IT Projects using Agile/Scrum Methodologies encompassing design, resource administration, process management and compliance with quality standards

Experience of working with global clients like Heineken (CPG Beer) & PMI (CPG Tobacco)

Managed the entire gamut of tasks right from planning, monitoring, controlling, developing phases of project life cycle including project scoping, estimation, planning, finalization of technical / functional specifications, resource administration & optimization and quality management of product/software applications

Guided project teams and maintained high-quality deliverables within time and budgetary parameters

Collaborated with client stakeholders (across technology, operations and business teams) for ensuring business value realization through the effective implementation of Agile methodology

Excellence in gathering & understanding requirements of clients & other multiple stakeholders, followed by translation into functional specifications as well as provisioning of suitable software solutions

Leveraged experience in software development, consulting & delivery in Microsoft Technologies to Manage Service & DevOps for APAC and EEMA Cluster from Jakarta

Represented IBM as Functional Consultant for Tobacco industry; participated in Fit-Gap Workshop for Introduction of Automation in Sales and Distribution Module of the business for new affiliates

Excellent communication & interpersonal skills with strong analytical, team building, problem-solving and organizational capabilities

Notable Accomplishments Across The Career

Conferred with Above and Beyond the Call of Duty Award as APAC RSM from PMI ISM APAC IS Solution Head in 2017

Conferred with Above and Beyond the Call of Duty Award as Latin America RSM, received from PMI CIO in 2014

Acted as DevOps Catalyst from Jakarta, leveraged different aspects of DevOps (IBM 6 C s) in different services and implemented Agile process in Scrum framework as Professional Scrum Master

Successfully implemented Scrum in all phases in application development and management of a Global Tobacco Giant and achieved nearly 90% adaptation of Scrum in their managed service

Facilitated Agile workshop and design thinking workshops across different teams using different types of design thinking tools like Mural

Piloted an Integration Project with iPAD System involving IBM, PMI & external service providers; managed integration between different service providers and affiliates for successful transmission & roll-out

EDUCATION

MCA (Master of Computer Application)

Kalyani Government Engineering College, Kalyani, India (CGPA 8.2) in 2004

B.Sc. Hons. in Statistics

University of Kalyani, Kalyani, India in 2000

WORK EXPERIENCE

IBM India Pvt. Ltd., India Oct’08 – till date

Joined as Developer, and promoted to Senior Developer, Module Lead, Regional Service Coordinator- Latin America, Functional Consultant, Regional Service Manager- EU Cluster, Regional Service Manager and Lead Scrum Master - AP & EEMA and currently working as Lead Scrum Master and Agile Transformation Manager for one of the largest CPG Account

Role:

Working as lead SM for Nationwide Building Society(NBS), a leading banking organization in UK for their Current Account- Everyday banking hub and playing an important catalyst for their current initiative of IPC( Internal product switch)

Worked as a Lead Scrum Master and Agile Transformation Manager for Heineken Global Account for transformation of GIS in agile framework; defining roadmap for agile transformation, assessing maturity and assisting team to implement & adopt agile principles

Contributing as a Guardian of Scrum Team; addressing & resolving impediments, influencing the scrum processes; providing hands-on support through daily Scrum participation with active Scrum Team

Leading a team of 20 Engineers, planning and ensuring accuracy in document, working with senior management to analyse the scope and direction of the projects and measuring the KVI

Providing proactive leadership to the team in adopting Scrum Core Values, Scrum Principles & implement Scrum practices

Analysing the current processes, identifying areas of improvement and executing improvements in coordination with stakeholders

Ensuring clarity of product owner for arranging the product backlog to yield maximized value

Facilitating daily scrum, sprint planning, sprint demo, and retrospective meeting with the development team to identify any challenges or issues that can delay work or result in a change of plans

Understanding software development practices in order to make informed decisions, facilitating conversations, leading the team and providing various ideas & strategies

Mentoring & coaching the team on Agile methodology to achieve continuous improvement in practices

Collaborating with Agile Teams, Scrum Masters, Agile Product Owners, Leaders, and Stakeholders to develop their depth of understanding of agile principles

Monitoring compliance by teams to the agile process during project execution; identifying issues and assisting the teams in resolution

Directing & delivering large-scale software projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum Teams

Working onsite and offshore for projects and scrum teams by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones

Devising shift plan, resolving incidents, managing service improvements & coordinating deployments

Discussing requirements with affiliates and providing quick win solution for implementation; maintaining SLAs between the interfaces and acting as Technical Consultant, providing technical solutions to complex issues during design phase

Speedev Technologies Pvt. Ltd. (Kovair Inc.), Kolkata Oct’05 – Oct’08

Joined as Software Engineer and promoted to Senior Software Engineer - Development

~ Refer Annexure for Project Details ~

PERSONAL DETAILS

Date of Birth: 1st December

Languages Known: English, Hindi, and Bengali

Address: Prince Town Apartment.B904. Jalahalli, Bangalore -560016

Annexure

Projects Undertaken

IBM India Pvt. Ltd.

Title: Agile Transformation Manager/Lead Scrum Master

Client: Nationwide Building Society (NBS)

Period: July’21 – Now

Role: Lead SM/ Agile Transformation Manager

Responsibilities:

Leading Scrum Master Guild

Contributing as a part of Agile Transition Team

Facilitating PI Planning and Capacity Planning

Steering Agile Process Enablement for the account

Mentoring individual and teams

Title: Agile Transformation Manager/Lead Scrum Master

Client: Heineken International (CPG Beer)

Period: Aug’19 – June’21

Role: Lead SM/ Agile Transformation Manager

Responsibilities:

Leading Scrum Master Guild

Contributing as a part of Agile Transition Team

Facilitating Rolling Forecast, conducting Maturity Assessment and ensuring PPM WoW enablement

Steering Agile Process Enablement for the account

Mentoring individual and teams

Title: iSMS

Client: Philip Morris International (CPG Tobacco)

Role: RSM- APAC & EEMA

Period: Oct’08 – Jun’19

Description: iSMS is PMI's International Sales and Merchandising System of PMI (Philip Morris International). This is a Windows application developed using Microsoft .Net (version varies across markets). The application is used to record and analyze day-to-day sales and merchandising activities of different regions/markets where PMI has business.

Responsibilities:

As Developer (Oct’08 – Jun’10)

Developed new modules as per the requirement, conducted unit test and delivered to UAT

As SME and Module Lead (Jul’10 – Mar’13)

Performed requirement clarification for new business functionality, executed use case estimation and maintained release calendar

Spearheaded the Development Team

Conducted Fit-Gap Workshop for new business requirement enhancement

Delivered business solution for new opportunities

As Regional Service Manager/Coordinator (Apr’13 – Oct’19)

Managed Offshore -Client Coordination and overall service coordination at client location

Facilitated Cross-vendor collaboration

Ensured Timely service delivery

Coordinated P1 Ticket Resolution

As Scrum Master and Agile Transformation Manager (Jun’15 – Now)

Managed product backlog with PO, facilitated Sprint Ceremonies and removed impediments

Mentored & guided team on Scrum values and ethics

Acted as a Bridge between PO and Development Team

Speedev Technologies Pvt. Ltd. (Kovair Inc.), Kolkata

Title: Quality Centre Adapter

Period: May’07 – Jul’07

Team Size: 2

Environment: C#.Net in Visual Studio 2005

Title: Word Import Add-on; Release 5.0

Period: May’07 – Jul’07

Team Size: 3

Environment: VB.Net, C#.Net using VS 2005, SQL Server 2005

Title: What-if Analysis

Team Size: 2

Environment: ASP, JavaScript, C#.Net, SQL Server 2000

2000

2004

Oct’08 – till date

Oct’05 – Oct’08

Contact this candidate