Customer Service Doorman

Tony Selimaj 929-***-****

E-mail: *******.****@*****.***

PROFESSIONAL SUMMARY

Extremely friendly worker with over 10 years’ experience in building management/customer service, assisting tenants in a warm and attentive matter; coachable and reliable.

EXPERIENCE

ARENA- Science/Tech/Education/Math Activity Workshop March 2021 – Present

Sales/Customer Service

●Sales Representative; Drones, R/C Vehicles, Robotics

●Product Specialist – Demonstrated and instructed customers on how to properly operate new and potential purchases

●Activity Instructor / Party Coordinator

●Arranged inventory management and product displays

●Customer Engagement / Customer Service

117 GALLERIA, New York, New York December 2018 – February 2021

Porter/Doorman

●Greeted high profile residents and guests.

●Informed residents and guests of area attractions upon request/Arranged Transportation

●Provided access to units via Resident Pilot software for security cleared residents, brokers, guests and residential staff.

●Arranged maintenance and inspection of the building and grounds.

●Performed related services, such as calling services, and announcement of guests and deliveries to residents.

STELLAR MANAGEMENT, New York, New York June 2010 – December 2018

Doorman

●Greeted high profile residents and guests.

●Provided access to units via Resident Pilot software for security cleared residents, brokers, guests and residential staff.

●Carried baggage for residents and guests by hand and luggage cart, to unit, taxicab or private automobile.

●Executed daily operations of package delivery via Resident Pilot.

●Performed related services, such as calling services, and announcement of guests and deliveries to residents.

NINO’S TUSCANY STEAKHOUSE, New York, New York January 2012 – March 2013

Host

●Supervise and coordinate activities of dining room personnel to provide fast and courteous service to patrons.

●Schedule dining reservations and arrange parties and special services for diners.

●Greet guests, escort them to tables, and provide menus.

●Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service to patrons.

●Prepare beverages and expedite food orders.

●Total receipts at the end of shift to verify sales and clear the cash register.

●Collect payment from customers.

FAIRWAY MARKET, Paramus, New Jersey June 2009 – June 2010

Customer Service/Cart boy/bagger

●Handle the grocery store counter and sell goods. Provide information to the customers of products, their usage and benefits and help them make effective purchase decision

●Understand consumer needs and store relevant products in the shop

●Manage inventory. Make certain the received and stored material cater to the quality standards

●Present an attractive, friendly and safe atmosphere within the store to give the customers a good shopping experience

Education & Skills

Bergen Community College

River Dell Regional High School

Computer: Microsoft Word, Excel, PowerPoint, Resident Pilot

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