Data Entry Processing

SUMMARY

Over five years of experience supporting and maintaining databases

Strong customer service and language skills – bilingual

Proven ability to work individually and as a team

EDUCATION

Bachelor of Science in Management Information Systems

Oklahoma State University, Tulsa, OK May 2013

Associate in Science – Business

Tulsa Community College, Tulsa, OK May 2012

Associate in Science – Computer Information Systems

Tulsa Community College, Tulsa, OK May 2011

PROFESSIONAL EXPERIENCE

Administrator Assistant/Warehouse

RYCO Hydraulics, Inc., Houston, TX May 2014 to November 2016

Dispatch orders for picking

Receive warehouse merchandise in the system – Data Entry

Work closely with a 3PL company for schedule LTL Freight

Process UPS orders through Worldwide

Invoice customers by using M3 system

Maintain inventory by conductive monthly cycle counts

Move inventory by scheduling materials to be moved to and from warehouse location

Order supplies for warehouse

Generate warehouse daily report

Mail Processing Agent

MicahTek, Broken Arrow, OK December 2009 to March 2013

Audit and balance transactions entered into the database

Merge incoming mail, phone calls and internet transactions into a tightly integrated database

Promptly and accurately handle and process individual pieces of mail

Record detailed information on all incoming and outgoing transactions

Trained new employees and co-workers when asked by supervisor

Customer Service – Database Support

Citizens Security Banks, Bixby, OK June 2008 to March 2009

Managed new and existing customer product and promptly provided support on diverse management tasks

Ensured up-to-date accuracy of customer information and preferences

Successfully provided personalized service ensuring outstanding customer satisfaction

SKILLS

Fluent in English and Spanish

Strong attention to detail and ability to learn processes quickly

Good leader as well as team worker

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