Data Entry Customer Service
Resume:
Mark Kidd
Dedicated and motivated health science graduate with proven leadership and
communication skills seeking to apply my abilities to an entry-level role in data analytics and business development, specifically in healthcare. Alpharetta, GA 30009
************@*****.***
EXPERIENCE
ABC Consultants Group, Atlanta, GA — Senior Account Manager
JUNE 2020 - JULY 2021
Increased sales by 63% in Q3 2020. Developed and executed account and territory planning, identifying and prioritizing client-centered solutions. Worked cross-functionally with marketing to analyze competition and market trends. Provided sales management and supervision to a team of 8. Designed and facilitated quarterly workshops on sales forecasting and consumerism to increase sales. Built and maintained key contacts with customer and partner landscape.
Hibbett Sports, Statesboro, GA — Team Lead
MAY 2019 - MAY 2020
Led and motivated a team of 5. Trained and developed new sales team members in product knowledge, selling techniques, and company procedures. Collaborated with retail associates to boost sales by enhancing product presentation and advertising collateral. Acted as a liaison between store associates and store leadership to create a fun and collaborative work environment. Assisted store leadership with operational duties: conducting inventory, cycle counts, opening and closing registers, counting safe, guest recovery, preparing bank deposits, cleaning, retrieving/sending emails, accepting/receiving shipments, product returns, paid ins/outs, cash refunds and voids, and key item walks.
EDUCATION
Georgia Southern University, Statesboro, GA — Bachelor of Science in Kinesiology
AUGUST 2016 - DECEMBER 2020
Emphasis in Health Science
SKILLS
Auditing.
B2B Sales.
Consumer sales.
Conflict management.
CRM.
Customer service.
Data analysis.
Data entry.
Exceptional attention to
detail.
Google Suite.
Highly self-motivated.
Microsoft O ce.
Negotiation.
Strategy and planning.
Support analysis.
VOLUNTEER EXPERIENCE
Ecological Service Volunteer,
Jarabacoa, Dominican
Republic
M. O. V. E. (Men of Vision and
Excellence, Georgia Southern
University
Exercise Science Club,
Georgia Southern University
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