Dining Server Customer Service

PROFILE

I am an outgoing, team oriented, and professional fine dining server/bartender. I’ve

three years of experience, and three years of detail-oriented military service. I’m skilled in: time management, product and service promotion, and understanding clients needs before they expect them. I display a knack for putting people at ease through productive communication and active listening skills. I’m courteous, kind, and approachable while providing high quality dining experiences.

EXPERIENCE

SERVER/TRAINING SUPERVISOR—LUXE KITCHEN+LOUNGE—CLEVELAND,OHIO JUNE, 2020-PRESENT

LUXE is my first “casual” serving position. I guide guests through the menu and provide them with the experience they hope to have. That experience can be a four-course dinner with suggested wine pairings, or it can be pizza and a beer. I strive for guest satisfaction while achieving exceptional sales and tip averages. FRONT/BACK WAITER—BAYONA—NEW ORLEANS, LA

OCT, 2018-OCT, 2019

I worked as part of a two-person service team in a high-profile, fine-dining restaurant, owned and run by a James Beard awarded chef. As a back-waiter, I excelled at table maintenance, wine service, French-style etiquette, and most importantly time management. As a front-waiter, I honed my skills on menu guidance, wine pairings, tasteful upselling, and ingredient/wine education.

AVIATION ADMINISTRATOR (E-5)—US NAVY—WHIDBEY ISLAND, FEB, 2012-JAN, 2015

I prepared, scheduled, and maintained records in regards to classified components on the F-18 Growler training fleet. My department was responsible for training incoming squadrons on both maintenance and operational use of said assets. I oversaw the transfer of over $1.B in DOD assets during my tenure. I exited the U.S. Navy as an E-5 and with an honorable discharge.

EDUCATION/CERTIFICATIONS

UNIVERSITY OF BRITISH COLUMBIA—VANCOUVER, BC — ART HISTORY — 2018 RESPONSIBLE VENDOR TRAINING PROGRAM—EXP: 10-31-20222 REFERENCES UPON REQUEST

3230 Lorain Ave. Cleveland, OH. 44113 PH: 419-***-**** *************@*****.*** NATHANIEL DORNBIRER