Seattle, WA *****
**********@*****.***
Ana Y. Palacios Alvarado
EXPERIENCE
Seattle Fire Department — Warehouse Agent
Feb 2021 - Present
● Set up and deliver supplies to COVID-19 testing and vaccination sites
● Assist in fixing bucking gear for Firefighters in the warehouse
● Perform janitorial services in the warehouse along with maintenance equipment
● Keep direct contact with tenants, managers, and supervisors on job projects
● Perform daily mail run within the site
Seattle City Light — Janitor
Feb 2020 - Jan 2021
● Perform a daily cleaning routine at the site
● Handling and gathering trash, waste, and recycled materials
● Operate with cleaning supplies and equipment
● Perform other related duties as assigned
Neighborhood House — Front Desk
Nov 2018 - Apr 2019
● Greetings and Host
● Resource Navigation
● Phone Operation
● Client Support Services
Swissport Cargo — Cargo Warehouse Agent
Jun 2015 - May 2018
● Establish inventory for the warehouse
● Staff support and direction
● Postal organization
● Assure proper handling and delivery of cargo including operation of all related equipment
● Follow dangerous goods requirements and regulations, guaranteeing paperwork related to the cargo is correct
● Comply with Swissport standard operating procedures and policies
● Forklift certification
Swissport USA — Lead Assistant Supervisor, Cleaning Agent Dec 2009 - Apr 2015
● Daily scheduling, supply administration and supervise a staff of 35 people
● Perform security and safety check of all planes
● Comply with all federal, state, municipal, airport authority, and carrier security requirements pertaining to the handling of international waste as required by the department of agriculture
EDUCATION
Universidad Catolica de Occidente — Clerical and Administration Santa Ana, El Salvador