MARIA TORRES

• 909-***-**** • adp58p@r.postjobfree.com

Phlebotomist

CERTIFIED PHLEBOTOMIST with qualifying education and clinical experience. Demonstrated success performing blood collection procedures. Capably interpret physician orders and maintain meticulous records to support optimal outcomes.

TALENT FOR PROVIDING THERAPEUTIC AND PROCEDURAL COMMUNICATIONS and reassuring patients during procedures. Positioned to be part of a team performing phlebotomy procedures to advance healthcare outcomes. Core Competencies:

CLINICAL: PATIENT INTAKE • MEDICAL TERMINOLOGY • BLOOD COLLECTION & HANDLING • LABORATORY TESTING

VENIPUNCTURE & CAPILLARY PUNCTURE • EQUIPMENT CALIBRATION • QUALITY ASSURANCE

PATIENT EDUCATION, SAFETY & ADVOCACY • MEDICAL RECORDS REVIEW & CHARTING • DATA ENTRY

INTERPERSONAL: THERAPEUTIC & PROCEDURAL COMMUNICATIONS • EMOTIONAL INTELLIGENCE • ANALYTICAL MINDSET

RELATIONSHIP BUILDING • TIME & ORGANIZATIONAL MANAGEMENT • DETAIL-ORIENTED

TEAM COLLABORATION • CRITICAL THINKING • COMPLEX PROBLEM RESOLUTION • MULTI-TASKING

EDUCATION, CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

Associate Degree in Nursing Chaffey College, Rancho Cucamonga CA / anticipated completion 2023

Relevant Coursework: Anatomy, Physiology, Microbiology

Phlebotomy Certification Wagner Training Institute, Redlands CA / August 2021

Certified Phlebotomy Technician I #CPT - 02229839 / California Department of Public Health / January 2022 - January 2024

Basic Life Support (CPR & AED) American Heart Association / January 2022 - January 2024

PROFESSIONAL EXPERIENCE

Externship Riverside University Health System Moreno Valley CA 2021

Provided exceptional patient care services with a laser focus on patient safety and well-being; demonstrated strong interpersonal skills in explaining procedures to inform patients and minimize discomfort and stress.

Conducted intakes and ensured accurate and comprehensive data entry.

Performed venipuncture and capillary puncture procedures for 100+ patients daily.

Prepared blood collecting equipment, drew blood, and safely stored and transferred samples; adhered to infection control and safety procedures at all times.

Worked collaboratively with patients, healthcare providers, and patient support departments to ensure high quality of service.

Caregiver Home Instead Senior Care Rancho Cucamonga CA 2017-2020

Provided compassionate care for Alzheimer and Dementia patients; checked daily vitals, assisted with medications, and changed wound dressings.

Transported patients to medical appointments and provided housecleaning services.

Administrative Assistant / Payroll Administrator Citi Staff Solutions Fontana CA 2014 - 2017

Combined communication, organizational, and time management skills to meet the demands of a busy employment agency.

Managed payroll for 12 + accounts and 1300+ associates.

Trained new staff; sourced and hired new talent, administered skills tests, and matched skillsets to client needs.

Selected Achievements:

Grew company from a recruiting office to a full service employment agency with $80K in revenue.

Billed and collected ~$50K weekly.

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