Data Entry Customer Service

Waltnika S. Joyner

**** ***** ****

Houston, TX *7045

Cell: 713-***-**** ****************@*****.***

OBJECTIVE

Seeking a challenging position where I can make the best of my capability and expand my knowledge to further my future

WORK HISTORY

United States Postal Service- 01/2019- Current

●Collect letters and parcels

●Sort incoming letters and parcels

●Get customers signatures for registered and certified mail

River Oaks Chrysler Dodge Jeep Ram /Cashier/Receptionist – 9/2017 - 01/2019

oAnswer Phone Calls

oGreet Service department guests upon arrival

oDirect service customers based on service needs

oConsulted with invoice paperwork and data entry

oPayment collection

H.E.B / Cashier - 10/2013 to 05/2014

●Cash handling - receive payment, give change and receipts

Kroger / Cashier - 11/2014 to 01/2015

oCash handling - receive payment, give change and receipts

oCustomer Service- greet customers; provide a memorable experience

Chili’s / Hostess – 06/2015 to 08/2015

oGreeted guest

oEngaged with customers to ensure needs were met

oServed with daily operations

K.F.C / Cashier/ Packer - 02/2016 to 09/2018

oCash handling - receive payment, give change and receipts

oTake, package and serve orders

oFood preparation- ensure all food temperature are within food safety guidelines

oProvide exceptional customer service

oAttend to customer dissatisfaction

EDUCATION

MOUNT CARMEL ACADEMY HIGH SCHOOL -- Houston, TX

High School Diploma, 2013 (GPA: 3.3)

VOLUNTEER

Houston Texans

Assist in Charity fundraisers and events

Houston Astros Baseball Club/Minute Maid Stadium

Assist in Charity fundraisers and events

Distribute Houston Astro Autographed memorabilia

Houston Nursing Homes

Assist staff in meal distribution, daily hygiene of patients daily activities

ACTIVITIES AND AWARDS

Texas Scholar Award – completed high school/college dual credit courses

COMPUTER SKILLS

MS Office Suite; Windows XP/Vista; Windows 10

POS Systems

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