Phone Operator Customer Service
Resume:
Malee Phelps
Danville, KY *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Cell lead
Pvl - Danville, KY
September 2019 to Present
I run 6 different machines breaking operators out. I make sure they have everything they need to do their job correctly. I have filled in as supervisor when mine is off work. Hostess, plate puller,prep, and cook
Kentucky Depot - Stanford, KY
April 2015 to December 2018
Handled money. Took to go orders. Greeting customers and seating them. Cook food to desired by the customer. Made sure plates where ready to go out and be served. Prepped food to have extra back up for the night and to start the next morning with.
vas
Timberland - Danville, KY
September 2013 to December 2013
Vas is pricing clothing and shoes. We do several different companies. Box the items up and put shipping labels on correct.
Phone Operator
Outcomes - Stanford, KY
March 2009 to October 2009
Made calls into medical offices. Asked person all information for insurance purposes. Job moved to Georgia.
Education
High school diploma
Boyle County High School - Danville, KY
1994 to 1998
Skills
• Pricing
• Serving Experience (3 years)
• Host/Hostess (1 year)
• Customer service (10+ years)
• Restaurant Experience (10+ years)
• Food Preparation (10+ years)
• Kitchen Experience (2 years)
• Food Service (10+ years)
• Cooking (10+ years)
• Busser
• Merchandising
• Heavy lifting
• Manufacturing (2 years)
• Negotiation
• Cleaning Experience (10+ years)
• Kitchen Management Experience (2 years)
• Cashiering (8 years)
• Food Handling (10+ years)
• Typing
• Operating systems
• Windows
• Warehouse experience
• Supervising experience (4 years)
• Front desk
• Accounting
• Bookkeeping
• Microsoft Excel
• Microsoft Word
• Microsoft Powerpoint
• Leadership (5 years)
• Sales
• Filing
• Cash handling (10+ years)
• Bartending (1 year)
• POS (2 years)
• Customer support
• Remote access software
• Budgeting
Certifications and Licenses
Food Handler Certification
Assessments
Warehouse shift leader — Completed
April 2021
Supervising warehouse staff and maintaining safety and security standards Full results: Completed
Retail customer service — Proficient
September 2021
Comprehending and responding to retail customer needs Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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