Tuwania
Hamler-
Kimbrough
********@*****.***
Bellwood, IL
Summary I have over 10 years of customer service experience working with top industry performers, where I regularly exceeded quarterly sales targets. In my current position at Appliance Company, I have a customer service satisfaction rating of 4.6 out of 5 stars and I was distinguished as a “Top Earner” by corporate management from 2015 to 2017. Thoughtful and organized multi-tasker with six years of cashier experience. Able to self- motivate, prioritize, and effectively work to complete many tasks calmly under pressure. Education
06/2012
Sanford-Brown College
Medical Assistant • Hillside, IL
06/1998
Proviso West High school
General education • Hillside, IL
Skills
Experience
06/2013 - 01/2022
Westway Coach
School Bus Driver • Villa Park, IL
Operate company vehicles safely and in accordance with policies Communicate customer complaints, requests, and feedback to supervisor Ensure on-time service
03/2012 - 03/2013
May Medical Center Clinic
Medical Assistant • Chicago, IL
Verify insurance eligibility and inform patients of payment options Evaluate patient symptoms and develop treatment plan accordingly Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in EHR and communicating patient concerns with physician
07/2001 - 03/2012
Walmart
Overnight Stock Associate • Forest Park, IL
Verify insurance eligibility and inform patients of payment options Customer care Customer service
Microsoft office Excel
Evaluate patient sympt
Assisted customers with locating and ordering merchandise not on the floor, whether from other locations or company website
Perform weekly inventory and place orders, taking note of best sellers and unpopular items
Implemented improved stock rotating policy to ensure like products remained grouped together and best sellers were displayed more prominently
08/1996 - 03/2000
McDonald's
Swing Manager • Bellwood, IL
Multi-tasked in a fast-paced environment, checking on tables regularly to address any customer needs
Carefully hand wash, rinse and sanitize delicate china and stemware for fine dining restaurant
Deliver exceptional, friendly service