customer service representative
Resume:
HECTOR
MALDONADO
***********@*****.***
EXPERIENCE
CUSTOMER SERVICES, TELEPERFORMANCE
Worked as inbound for claims, authorizations, or any other concerns the provider may have.
11/2017 – 03/2018
SALES, DILLARD’S
Sales associate, give best customer services and add on sales, as well as keep working area as neat as possible.
09/2005 – 11/2017
SALES, JCPENNEY
Sales associate, customer service, add on sales as well as prospect new customers daily. Upload information on scanner to send defectives to company, do labels to send merchandise. Help customer with repairs by doing repair slips or change batteries in or out of store. Receive merchandise and check it before putting on the floor. Do pricing on merchandise going on sale. Count, clean and close registers after closing. EDUCATION
AUGUST 1994
DATA ENTRY CLERK, SOUTH TEXAS VO-TECH
Typing 60wpm, Lotus 123, Filling, Charts.
DECEMBER, 2007
BUSINESS ADMINISTRATION, TEXAS SOUTHMOST COLLEGE
Filling, Interact with people, how a business is run. Typing 69wpm, Reading, Math problems, English, and Words.
SKILLS
Sales and customer service Listen to
people’s concerns
ACTIVITIES
Help people as much as possible Learn as
much as possible about the job to help
customers.
Learn prices and discounts on merchandise.
Always add on sales and offer services on
merchandise.
Selling and helping customers is one of my passions. Reading is also important to learn about merchandise to help customers. Learning new things is also important in life to survive on this world.
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