Computer Operator Technician

Daniel Shokunbi

Jamaica, NY ***** 718-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Dear Hiring Manager,

In my current position as a computer technician, I worked under minimal supervision which required me to work diligently and configure appropriate software packages, operating systems, networking components, and office applications. During my time in this position, I was responsible for completing time-sensitive projects with a high level of accuracy. In essence, my determination to sustain the quality of my work was recognized by senior management, and this allowed me to occasionally mentor new hires and set performance standards on the team. Additionally, I was responsible for installing hard drives for users in their desktop PC workstations. Undoubtedly, and if given the opportunity, this opportunity will not only be beneficial for my professional development but will serve as beneficial to you as the employer because of my skills that are fueled with the desire to exceed in this field. These skills will allow a smooth transfer and ensure adequate assistance. If hired, I'll demonstrate the willingness to further learn, understand, and execute the principles a technician strives on. Thank you for taking the valuable time to consider me as a prospective candidate.

Respectfully,

Daniel Shokunbi.

SKILLS

Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature.

Computer hardware Upgrades

Networking

Operating systems

Data entry

Hardware/ software maintenance

Hardware/ software Equipment installation

Decision Making

Reading blueprints

Production optimization

Teamwork and Collaboration

Application installations

AWS CC

Data recovery

WORK HISTORY

LAKE 5 MEDIA: COMPUTER OPERATOR/ TECHNICIAN 10/2017 to CURRENT

Lake 5 Media New York, United States

Server maintenance- upgrades, fixes installations and setup.

Rack set up and preps.

Hard –disks setup to incorporate efficient backup of critical data with adequate fail safes.

With relevant raid partitioning of hard rives.

Workstation upgrades and replacements- adding required to hardware and software parts to improve performance and usability.

Cross-checked data backups to verify integrity and consistency of duplication measures and storage protocols.

Analyzed and verified system requirements for newly installed applications to support maximum compatibility with ongoing operations.

Drafted recommendations for potential system improvements, accounting for applicable budgetary concerns and performance requirements.

Performed troubleshooting of system performance bottlenecks and proposed solutions to discovered weaknesses.

Coordinated with IT teams to resolve advanced computer software and hardware problems.

Assisted computer users with technical issues remotely and at workstations.

Managed customers' expectations of support and technology functionality in order to provide positive user experience.

Trained and supported end-users with software, hardware and network standards and use processes.

Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.

LIQUID TECHNOLOGY: LEVEL 1 TECHNICIAN 02/2017 to 04/2017

Liquid Technology Brooklyn, New York

Hardware restoration recycling to be then resold or sent back to client.

Used diagnostic tools to identify hardware failures and replace non-functional components.

Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.

Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.

Maintained electronic record integrity by verifying implementation of internal quality standards and external regulations.

Imaged and prepared new computers for integration into company networks and systems.

JUNIOR TECHNICIAN 06/2016 to 07/2016

Sensorium AVR New York, NY

Cat 5, 6, coax cabling and termination.

Home and business AV installation.

Home and business AV setup and rack maintenance.

Read manuals and manufacturer instructions to install and troubleshoot devices.

Maintained quality assurance and customer satisfaction objectives.

Conducted tests of components and systems to evaluate performance and identify concerns.

FIRE SAFETY OFFICER 01/2012 to 06/2016

Peak Security Brooklyn, New York

Periodic patrols of building sites to make sure its fire safe by removing or having violations taking care of.

Identified safety concerns and documentable fire code violations in new constructions and existing structures.

Secured scenes and warned general public of investigation perimeters to prevent tampering or damage to evidence.

Controlled safety protocols and avoided potential hazards at fire incident scenes to protect investigation personnel from harm.

INVENTORY SPECIALIST 06/2010 to 05/2011

RGIS Inventory Queens, NY

Efficiently counted stock on the retail floor and stock room and departments within thestore. with computer documentation.

EDUCATION

Bachelor of Science Computer Engineering Technology

New York City College of Technology of the City University of New York, Brooklyn, NY

Associate of Science Electromechanical Engineering Technology

Queensborough Community College of The City University of New York, Oakland Gardens, NY

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