Care Representative Customer

AJLA FERHATBEGOVIC

**** ************ **. **.***** MO 63125 C: 314-***-**** *******@******.***

SKILLS

Computer proficient

Microsoft Office

Quick learner

Client-focused

Multi-tasking

Customer service

Communication

EXPERIENCE

09/2015 to 10/2016

Cashier

Buffalo Wild Wings St. Louis, MO

Greeted and seated guests. Answered to go orders as well as phone calls regarding questions about our store or sales. Transactions with to go orders.

09/2017- 03/2019

Manager

Charlotte Russe - St. Louis, MO

Helped customers find what they were looking for. Handled issues sales associates would experience with customers, transactions, computers. Counted drawers and closed down the store as well.

05/2019- 12/19

Server

54th Street Bar and Grill - St. Louis, MO

Greeted guests, multitasked by serving multiple people at once, made sure everything was to the guests likings, multiple card transactions at once.

02/2020- 04/2020

Three Kings

Server

Greeted guests, multitasked by serving multiple people at once, made sure everything was to the guests likings, multiple card transactions at once

05/2020-04/2021

Customer care Representative (state farm)

Would handle inbound calls. Would perform quotes, binds, and process payments. Polite attitude and patience with any difficult customers.

EDUCATION AND TRAINING

2017

High School Diploma

Mehlville High School St Louis, MO

2017- Present

Webster University St Louis, MO

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