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Currently Independent Contractor

Location:
Baltimore, MD
Posted:
February 03, 2022

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Resume:

Jordan Thornton

Something you should know about me, I am a consistent hard working perfectionist who cares!

Baltimore, MD 21207

******************@*****.***

443-***-****

Biggest goal in my future, to pursue a career in the Dramatic Arts, as well as the protection of animals and children!

Work Experience

Hostess

Manor Hill Tavern - Ellicott City, MD

October 2019 to September 2020

I worked as a host under the employment of Victoria Restaurant Group, specifically Manor Hill Tavern.

• Greeted and Seated Guests

• Recorded Orders and Reservations

• Answered Phone Calls for Questions and Concerns

• Sold Menu and Merch Items

• Maintained Clean Establishment

• General Customer Service

Host/Cashier

Bob Evans Restaurants - Baltimore, MD

October 2018 to August 2019

Previously a host at Bob Evans Restaurant for almost a year. From working here, I now have cashier experience for future opportunities.

• Greeted and Seated Guests

• Recorded Orders and Reservations

• Answered Phone Calls for Questions and Concerns

• Cashier

• Sold Menu and Merch Items

• Maintained Clean Establishment

• General Customer Service

Education

High school diploma

Woodlawn High School - Baltimore, MD

June 2020

Skills

• 30 WPM

• Microsoft Word

• TYPING

• Host (2 years)

• Cashier (1 year)

• Restaurant Experience (2 years)

• Food Preparation

• Sales Experience (2 years)

• General Customer Service Experience (2 years)

• Front Desk (2 years)

• Sales

• Outlook

• Organizational Skills (2 years)

• Hospitality Experience (2 years)

• Team Player (2 years)

• Work at Home Experience (Less than 1 year)

• Consistent

• Confident

• Freelance Writer (1 year)

• Cash Handling (1 year)

• Customer Etiquette (2 years)

Assessments

Customer Service — Highly Proficient

September 2020

Identifying and resolving common customer issues

Full results: Highly Proficient

Filing & Organization — Proficient

October 2018

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient

Customer focus & orientation — Proficient

October 2020

Responding to customer situations with sensitivity Full results: Proficient

Verbal communication — Highly Proficient

December 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Attention to detail — Highly Proficient

October 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Social media — Highly Proficient

August 2020

Creating content, communicating online, and building a brand's reputation. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Hobbies:

• Writing

• Skating

• Swimming

• Animal Enthusiast

• Movie Enthusiast

Clarification of Skills

Type 30 wpm

Confident with Microsoft Word Grade 8 - Present

Confident with Powerpoint Grade 8- Present



Contact this candidate