Jordan Thornton
Something you should know about me, I am a consistent hard working perfectionist who cares!
Baltimore, MD 21207
******************@*****.***
Biggest goal in my future, to pursue a career in the Dramatic Arts, as well as the protection of animals and children!
Work Experience
Hostess
Manor Hill Tavern - Ellicott City, MD
October 2019 to September 2020
I worked as a host under the employment of Victoria Restaurant Group, specifically Manor Hill Tavern.
• Greeted and Seated Guests
• Recorded Orders and Reservations
• Answered Phone Calls for Questions and Concerns
• Sold Menu and Merch Items
• Maintained Clean Establishment
• General Customer Service
Host/Cashier
Bob Evans Restaurants - Baltimore, MD
October 2018 to August 2019
Previously a host at Bob Evans Restaurant for almost a year. From working here, I now have cashier experience for future opportunities.
• Greeted and Seated Guests
• Recorded Orders and Reservations
• Answered Phone Calls for Questions and Concerns
• Cashier
• Sold Menu and Merch Items
• Maintained Clean Establishment
• General Customer Service
Education
High school diploma
Woodlawn High School - Baltimore, MD
June 2020
Skills
• 30 WPM
• Microsoft Word
• TYPING
• Host (2 years)
• Cashier (1 year)
• Restaurant Experience (2 years)
• Food Preparation
• Sales Experience (2 years)
• General Customer Service Experience (2 years)
• Front Desk (2 years)
• Sales
• Outlook
• Organizational Skills (2 years)
• Hospitality Experience (2 years)
• Team Player (2 years)
• Work at Home Experience (Less than 1 year)
• Consistent
• Confident
• Freelance Writer (1 year)
• Cash Handling (1 year)
• Customer Etiquette (2 years)
Assessments
Customer Service — Highly Proficient
September 2020
Identifying and resolving common customer issues
Full results: Highly Proficient
Filing & Organization — Proficient
October 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient
Customer focus & orientation — Proficient
October 2020
Responding to customer situations with sensitivity Full results: Proficient
Verbal communication — Highly Proficient
December 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Attention to detail — Highly Proficient
October 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Social media — Highly Proficient
August 2020
Creating content, communicating online, and building a brand's reputation. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Hobbies:
• Writing
• Skating
• Swimming
• Animal Enthusiast
• Movie Enthusiast
Clarification of Skills
Type 30 wpm
Confident with Microsoft Word Grade 8 - Present
Confident with Powerpoint Grade 8- Present