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Eugeina Collins
2701 Swing Ct Lot 201, Raleigh, North Carolina 27610
***************@*****.***
Professional Summary
Friendly and outgoing Barista with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in Friendly Barista enjoys creating memorable beverages for customers in busy establishments. Well-educated in all types of brews and known for engaging people from all cultures and backgrounds. Enthusiastic demeanor coupled with ability to stay composed during peak periods. Motivated restaurant professional with excellent money handling and food preparation skills. Proficient in preparing drinks, stocking supplies and cleaning surfaces. Focused on boosting and maintaining customer satisfaction through efficient and upbeat service. Skills
Menu memorization
Food running
Inventory
Guest service
Multitasking
Order accuracy
Time management
Sales expertise
Guest relations
Daily specials memorization
Food station setup
Strong work ethic
Work History
Lead Barista, 05/2009 to 08/2019
Sodexo – Raleigh, NC
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins
Elevated customer loyalty by using strong [Skill] and [Skill] abilities to resolve customer problems
Learned every menu preparation and numerous off-label drinks to meet all customer needs Recommended products based on solid understanding of individual customer needs and preferences
Created over [Number] drinks in average shifts with consistently positive customer satisfaction scores
Maintained supply levels in counter and customer areas to meet typical demands Sanitized [Type] and [Type] equipment and wiped down counters and tables to prevent spread of germs
8/19/2019 Finalize Resume - My Perfect Resume
https://www.myperfectresume.com/build-resume/final-resume 2/2 Maintained [Type] equipment and performed minor repairs to keep coffee machines functioning properly
Head Cashier, 06/1999 to 09/2003
Eurest Services – Wayne, PA
Trained, mentor and developed
New cashiers with positive and encouraging techniques to maximize performance and team contributions
Educated customers on promotions to enhance sales
Educated employees on all job tasks, including register use, merchandising and customer service
Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue Education
High School Diploma Wake Technical Community College - Raleigh, NC Certifications
OSHA certification: Food Handling
Certified Protection Officer (CPO)