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Eugeina Collins

2701 Swing Ct Lot 201, Raleigh, North Carolina 27610

919-***-****

adp480@r.postjobfree.com

Professional Summary

Friendly and outgoing Barista with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in Friendly Barista enjoys creating memorable beverages for customers in busy establishments. Well-educated in all types of brews and known for engaging people from all cultures and backgrounds. Enthusiastic demeanor coupled with ability to stay composed during peak periods. Motivated restaurant professional with excellent money handling and food preparation skills. Proficient in preparing drinks, stocking supplies and cleaning surfaces. Focused on boosting and maintaining customer satisfaction through efficient and upbeat service. Skills

Menu memorization

Food running

Inventory

Guest service

Multitasking

Order accuracy

Time management

Sales expertise

Guest relations

Daily specials memorization

Food station setup

Strong work ethic

Work History

Lead Barista, 05/2009 to 08/2019

Sodexo – Raleigh, NC

Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins

Elevated customer loyalty by using strong [Skill] and [Skill] abilities to resolve customer problems

Learned every menu preparation and numerous off-label drinks to meet all customer needs Recommended products based on solid understanding of individual customer needs and preferences

Created over [Number] drinks in average shifts with consistently positive customer satisfaction scores

Maintained supply levels in counter and customer areas to meet typical demands Sanitized [Type] and [Type] equipment and wiped down counters and tables to prevent spread of germs

8/19/2019 Finalize Resume - My Perfect Resume

https://www.myperfectresume.com/build-resume/final-resume 2/2 Maintained [Type] equipment and performed minor repairs to keep coffee machines functioning properly

Head Cashier, 06/1999 to 09/2003

Eurest Services – Wayne, PA

Trained, mentor and developed

New cashiers with positive and encouraging techniques to maximize performance and team contributions

Educated customers on promotions to enhance sales

Educated employees on all job tasks, including register use, merchandising and customer service

Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue Education

High School Diploma Wake Technical Community College - Raleigh, NC Certifications

OSHA certification: Food Handling

Certified Protection Officer (CPO)

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