Warehouse Associate Customer Service

Dൺඋඒඅ Bඋඈඈ ඌ

Missouri City, TX ***** 713-***-**** **************@***.***

Reliable and upbeat warehouse worker, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Ambitious, career-focused job seeker, anxious to obtain an entry-level warehouse position to help launch career while achieving company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level warehouse associate position in service environment. Ready to help team achieve company goals. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Dedicated warehouse associate professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organization

Cultural Awareness

Time Management

Teambuilding

PPE Compliance

Planning and Coordination

Critical Thinking

Dependable and Responsible

Basic Math

Customer Service

Written Communication

Conflict Resolution

Kroger Associate Butcher, 06/2015 to 09/2021

Kroger – Missouri City, TX

Developed and maintained schedule for staging and delivering orders. Organized storage areas to maximize capacity, minimize product handling and satisfy temperature Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

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Wඈඋ H ඌඍඈඋඒ

requirements.

Oversaw accurate and timely receipt of perishable products. Arranged merchandise in optimum locations according to shelf allocation established by management, with focus on convenient customer access.

Controlled and tracked inventory loss due to spoilage or unmet quality standards. Coordinated product rotation according to expiration date and quality parameters. Delegated workload of department fairly and evenly and motivated team to top performance and loyalty. Created inviting environment for customers by maintaining store organization and cleanliness. Answered customer questions about products and services, helped locate merchandise and promoted key items.

Warehouse Worker/Truckdriver, 03/2010 to 10/2014

Holland Southwest International – Houston, TX

Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.

Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.

Wrapped pallets in shrink wrap prior to loading.

Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution. Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Updated daily logs with regular shift activities and incident details. Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.

Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Checked packages and merchandise for damage and notified vendors. Labeled and accurately moved customer orders to meet shipment timetables and minimize errors. Loaded, unloaded and moved material to and from storage and production areas. Recorded information, shortages and discrepancies to keep records current and accurate. Cleaned and maintained warehouse in compliance with OSHA safety standards. Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval. Operated company vehicles and heavy equipment with focus on safety and risk management. Performed general housekeeping and cleaning tasks. Measured dimensions of finished pieces for conformance to specifications. Associate Of Business Administration: Business Administration, 05/2017 Mt San Jacinto College - San Jacinto, CA

Forklift Training - Aug 2018

Eൽඎർൺඍ ඈඇ

Cൾඋඍ ൿ ർൺඍ ඈඇඌ

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