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Elizabeth Bond's Resume
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ELIZABETH BonD
*** * **********, ***********, **, 65802 + 417-***-**** + **.******@*****.***
Skills
© Multi-Task Management © Customer satisfaction
© Computer literate Time management skills
© Change Management © Microsoft Office
© File/records maintenance
Education
High School - 1983
Kickapoo High School - Springfield, MO
Work History
Property Management - April, 2021 to January, 2022
Elliott Lodging - Springfield, MO
© Provided excellent and professional service to ensure guest satisfaction
© Provided each customer with exceptional service by listening to their concerns and answering their questions.
Leasing Agent - April, 2021 to January, 2022
Elliott Lodging - Springfield, MO
© Showed them around properties, highlighting features and redirecting concerns to pique tenants’ interest.
© Led property tours to highlight features, answer questions, and reroute concerns in order to close deals.
Verify the information on the rental application and personal references.
Handled tenant communications by promptly responding to maintenance requests and responding to any questions or concerns,
Conducted background, reference, and credit checks as part of the screening process for prospective tenants,
Customer Representative - August, 2020 to April, 2021
USAA - Springfield, MO
© Accepted credit card payments and offered self-serve payment options after explaining charges on customer bills.
© Spoke with customers about their concerns about products or services in order to resolve issues and increase sales.
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