Hill Community Front Desk
Resume:
JULIE FAIDA KITEMBO
Lowell, MA 01854
Qualifications
Fluent in English, French, Swahili, Kinyarwanda, Proficient in Lingala and Kirundi
Computer Skills: Internet, Microsoft word and working knowledge of Excel.
Excellent communication skills
Licenses and Certifications
●Nursing Assistant (CNA)
●Home health Aid
●CPR and EAD
●AHA Heartsaver First Aid
Work Experiences
Heritage On The Garden. 2018-Present
●Residential Front Desk Receptionist
●Greet guests as they enter the building and sign them in building link. Direct guests to residents or staff as appropriate. Accept and dispense packages and other deliveries to residents and staff.
●Answer all incoming phone calls and direct them to residents or staff as appropriate. Take messages and follow-up as needed.
●Act as a Liaison between the residents and the Maintenance, Housekeeping and IT Departments. Enter work orders for services to be performed.
●Respect each resident’s rights and confidentiality and comply with HIPPA regulations.
●Report concerns about residents safety or observed behaviors to your supervisor or other appropriate personnel.
Lawrence General Hospital 2016-2018
●Nurse Assistant
●Help Patients With Their Basic Living Activities
●Listen to the Health Concerns Of Patients
●Measure Vital Signs
●Tending to Patient Issues and Problems
●Monitor Patient Safety
Atria Longmeadow place 2014-2016
●Nurse Assistant
●Home health Aid
●Assisted clients with Personal care
●Provided Companionship for clients
●Helped client with household care
Intercity Home Care
●Nurse Assistant
●Home health Aid
●Assisted clients with Personal care
●Provided Companionship for clients
●Helped client with household care
Education
●Umass Lowell 2013-2017
● Senior Student in Psychology
Bunker Hill community college 2009-2013
●General Concentration
Jewish vocational English and customer service classes 2009-2010
G.S.C.C Congolese secondary school 2001-2007 Kigali-Rwanda.
Received High school diploma with focus on biology and chemistry
G.S.C.C Middle
Kigali-Rwanda.
Received middle school certificate
References available upon request
Full US work authorization
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