Laurel Manager
Resume:
**********@******.***
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KG
OBJECTIVE
Hotel Housekeeping
employee looking to leverage
5+ years of experience in the
available managerial role in
your hotel. Proven
management and training
skills, deep familiarity with all
cleaning materials and tools,
bilingual ability, and a strong
work ethic.
SKILLS
Honesty. ...
Attention to Detail. ...
Active Listening. ...
Flexibility. ...
Reliability. Problem
Solving Adaptability
Strong Work Ethic
Time Management
Critical Thinking
Handling Pressure
Leadership
KHALISHA GILCRIST
8702 DULWICK CT
LAUREL, MD 20708
EXPERIENCE
HOUSEHOLD MANAGEMENT • HOMEWOOD SUITES BY HILTON,
WASHINGTON DC • FEBRUARY 2019 – PRESENT
Provide great guest service; ensure that the guests' needs, requirements, and the hotel's high standards will be met. Handle complaints, answer incoming calls, respond to emails, and execute multiple clerical duties when needed; Operate power equipment such as a pile brush vacuum to get up dirty off carpet.; Mop and disinfect floors.; Excellent customer services skills.; Self- disciplined hard worker and organized; Fast knowledge of different maintenance equipment and tools.
HOUSEHOLD MANAGEMENT • FAIRFIELD INN • AUGUST 2014 – TO DECEMBER 2018
Established and maintained clean and comfortable “home” environments by performing cleaning duties including vacuuming, cleaning windows, dusting, and bathrooms; Reported any damage, maintenance problems, safety issues, and potential hazards to management, ensuring adherence to safety code procedures; Assisted floor manager in the achieving deadlines, inventory management, and ensuring top quality service to VIP customers.
EDUCATION
HIGH SCHOOL DIPLOMA • JUNE 2002 • LAUREL HIGH SCHOOL
•STUDENT GOVERNMENT
YOUR NAME
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