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Customer Service Quality Assurance

Location:
Washington, DC
Posted:
February 02, 2022

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Resume:

*** ***** **** *****

Capitol Heights, Maryland **743

240-***-****

adp3xx@r.postjobfree.com

DUANE GREEN

PROFESSIONAL PROFILE

Results-driven professional with experience in customer service, quality assurance, and resource management.

AREAS OF EXPERTISE

Recognized for focused communication skills and innate ability to effectively evaluate needs and deliver creative and appropriate solutions.

Extraordinary capacity to multitask, manage competing priorities with ease while achieving organizational objectives.

Proven ability to manage large transactions and maintain balanced financial records.

EXPERIENCE

VOCELLI’S PIZZA

LANHAM, MARYLAND

August 2013 – March 2014

Provided efficient customer service in a dynamic, fast-paced environment. Ensured State regulatory compliance. Accepted various payment methods to complete sales transactions. Established positive working relationships with staff and ensured customers received exceptional service.

RITA’S INC

RIVERDALE, MARYLAND

September 2012 – May 2013

Responsible for maintaining an organized storefront. Ensured facility was in compliance with all sanitation and health code regulations. Balanced cash registers daily. Provided records of sales daily to ensure sufficient inventory.

EDUCATION

UNIVERSITY OF MARYLAND EASTERN SHORE

PRINCEES ANNE, MARYLAND

Pursuing a Bachelor of Arts Degree in Business Administration

Dates attended: August 2014 – December 2016

PARKDALE HIGH SCHOOL

RIVERDALE, MARYLAND

Graduation Date: June 2014

Financial Literacy Award Recipient

Member, First Generation College Bound

REFERENCES

Jazmine Jackson

Previous Manager

240-***-****

Mr. Robert

Previous Supervisor

202-***-****



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