Computer Operator
Resume:
JEFFERY SMITH
****@**.***
EMPLOYMENT HISTORY
Virginia Lottery Richmond – VA, February 2021 – Present
Computer Operator
Operations
Excellent understanding of System z architecture
Excellent experience with IBM z/OS operating system
Analyze, develop, code, and compile batch programs for various reports and application elements using JCL, DB2, CICS, SDSF, COBOL and TSO/ ISPF.
Participate in daily support of the infrastructure by conducting timely follow-up and resolution of problem from Remedy ticket system.
Excellent understanding of DB2 Data Base testing knowledge and SQL skills.
Excellent experience analyzing abends from spool and usage of debugging tools.
Experience performing systems administration activities on production servers.
Well knowledge of usage using tools File Manager/File Aid and Endeavor.
Experience in working on Mainframes, LPAR’s and OS Upgrades.
Capable of planning and supporting Disaster recovery exercises.
Managing incidents on z/OS related issues.
Performance tuning & Development of operational procedures.
Experience with system indicators (logs, dumps, error) logs for pro-active management of system problems.
Hardware knowledge on large-scale hardware vendors (IBM, EMC, BROCADE, CISCO).
UPS Freight Richmond – VA, July 2018 – March 2020
Production Control
Division 4
Maintain and operate the deployment processes, manages the automation tools, and maintain operational excellence.
Create and manage tools to enable continuous build, deployment and delivery through automation and processes.
Perform systems administration activities on production servers.
Serve as a bridge between R&D and Operations to enable seamless transition between software development, testing, build and deployment.
Maintain tooling and processes through periodic upgrades.
Research new technologies and methodologies though continuous improvement iterations
Follow and support corporate security policies, standards, and procedures as they apply to this role.
Federal Reserve Bank Richmond – VA, July 2008 – March 2016
Network Software Engineer II
Federal Reserve Information Technology
Ensure the stability and integrity of converged data and voice communications through development and support of scalable systems and solutions.
Responsible for the design and maintenance of network and security equipment at multiple data centers
Maintain network monitoring systems to alert on resource availability and produce metrics.
Identify, evaluate, and recommend network related tools and emerging technologies to provide greater service to Federal Reserve employees and users.
Installed and configured ConnectDirect and Secure Transport to on multiple platforms to transfer files to Reserve Banks and other financial institutions.
Responsible for optimization of network hardware, software, and communication links to support all current and future network applications over a converged network of data and voice (VoIP) traffic.
Analyze and troubleshoot network and telecommunications issues to resolve outages in a in a timely manner and minimize impact to the company and its respective business units.
Develop and maintain network telecommunications documentation, and network diagrams for support, audit, compliance, and Disaster Recovery purposes
Contribute to the planning of short and long-term network capacity requirements.
Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies.
Complete all required, ongoing enterprise level training including Information Security.
Report all Risk Management Policy violations in accordance with policy.
Other duties as assigned by the supervisor.
Federal Reserve Bank Richmond VA, September 1993 – July 2008
Oper Sys Program I/Spec
Federal Reserve Information Technology
Plan, develop, implement, and manage systems by working closely with technical support, customers, application support to investigate and resolve problems as they occur.
Follow the required remediation steps in accordance with problem, change policies and service level agreements.
Perform infrastructure support tasks, including daily health check, and customer requests.
Work closely with support to meet the business requirements of customers.
Possesses an increasingly broad knowledge of ITIL practices, Window, VMware, Red Hat Linux, Unix, AIX operating system
Participate in daily support of the infrastructure by conducting timely follow-up and resolution of problem tickets for Remedy.
Analyze, develop, code, and compile batch programs for various reports and application elements using JCL, SDSF, COBOL and TSO/ ISPF
Participate in post problem analysis, root cause analysis, troubleshooting, and assures problem ticket is updated correctly before closure.
Lead in Batch monitoring, Console monitoring and Job scheduling using various job scheduling tools like, CONTROL-M GUI, CA7 (basic).
Perform mainframe CA7 batch productions, restarted amends using JCL, and TSO/ISPF commands
Work closely with production control teams on CONTROL-M job scheduling tools for elimination process.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities
Develop utility programs for data extraction as well as to perform detailed analysis of the company master files.
Working knowledge of network firewalls, switches, routers, LAN, and WAN technologies
Create Shell & Perl scripts to generate report after each run with details like time taken by jobs, records processed for each demographic.
Assist and support in converting all mainframe, UNIX/LINUX, and Windows jobs to run in a Control-M schedule environment.
Lead and coordinate projects to ensure complete and efficient system and platform migrations as well as datacenter relocation.
Maintain accurate and sequential data processing logs for backup tapes, batch control transactions and tape site offsite.
Responsible for BRT and TRT testing for disaster recovery on the weekends only.
Develop and Implement Automated Performance Reports Using Window (PowerShell), PERL Scripting and UNIX Scripting.
Operate and monitor the IBM Mainframe Computer System using z/OS operating system and released batch production jobs from an automated job scheduler into the system for processing.
Monitor workstations, firmware updates, operating system updates, security patches and installation/configuration for hardware/software.
Participate in testing and coordinates the implementation of enterprise hardware/software solutions.
Provide training to users in troubleshooting various software/hardware issues.
Practice change control in strict adherence to FRIT change control policy and follows all change guidelines.
Environment: ROSCOE, TCAM, VTAM, TSO, CICS, Endeavor, Easytrieve, IMS, Sperry link, MAPPER, JES2, ADABAS, COBOL, VSAM, Complete, Vollie, CA7, Control-M, IMF, IMSAO, ANO, FOCAL POINT, RDS, XRF-IMS, Omegamon, DB2, Omegaview, Unix and BMC Remedy. SQL 2000/2005 RDBMS Oracle RDBMS, CPM, SUN, and SOLARIS, MVS, Z/OS, EXEC, DOS/VSE, and Z/VM.
Chace Manhattan Bank New York, NY, September 1986 - September 1992
Computer Operator
Provide leadership and training daily to operations staff in the proper utilization of system commands
Communicate with operations staff, customers, and vendors to maintain an effective working relationship
Review and update operational procedures to provide effective and efficient services
Monitor system performance, assisted in trouble-shooting on mainframes z/OS and z/VM troubleshooting applications such as SMP/E, TSO, JES2, Netview, System Automation, DFHSM/SMS, DASD and DB2 while problem solving and problem tracking through the use of hardware/software diagnostic tools.
Environment: SMP/E, TSO, JES2, Netview, System Automation, DFHSM/SMS, DASD, DB2, MVS, Z/OS, EXEC, DOS/VSE, and Z/VM.
EDUCATION
PROGRAMMING AND SYSTEMS INSTITUTE NEW YORK, NY, SEPTEMBER 1976
CERTIFICATE
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