Customer Service/Data Entry
Resume:
MELANY L. HERRMANN
Breinigsville, PA 18031 (C) 412-***-****
email: **************@*****.***
EDUCATION: Brentwood High School, Pittsburgh, Pennsylvania
PROFESSIONAL EXPERIENCE:
Cafeteria Employee
Parkland School District
2021-Present
Prepare food to serve for lunch
Set up serving bar
Clean kitchen and prep areas after lunch service
Prepare breakfast items for next day
Administrative Assistant/Meeting Planner
Direct Success
2004-2011
Researched and booked travel for physician attendees of meetings
Researched and booked venue for meeting
Traveled to meeting and coordinated with venue meeting planner to oversee meeting
Post-meeting data entry of physician attendee data into client database
Processed reports from the meetings for client
Printed and distributed client reports to other departments
Answered calls regarding post-meeting follow up
Transcription
UPMC Medical Transcription Department
2002-2004
Answered calls from physicians and at-home transcriptionists regarding transcribed reports
Retrieved transcribed reports from outside vendors and imported them through UPMC system
Retrieved reports that were missing information and completed transcription
Assigned dictation to at-home employees to be transcribed
Customer Service
Schoeneman’s Beauty Supply
2000-2002
Opened store and prepared registers for the business day
Assisted customers with purchasing products
Ordered supplies and product to be stocked in the store
Closed store and prepared bank deposit to be deposited
Packed large orders for salons to be picked up at a later time
REFERENCES AVAILABLE UPON REQUEST
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