Data Entry Call Center
Resume:
Keizer Oregon *****
Phone 503-***-**** E-mail **********@****.***
CHERYL LYNN MOORE
Objective
To obtain a part time position involving customer service, or data entry. Would like to work from home if possible.
Work experience
2017- 2020 Mission Building Services Silverton, Oregon
Janitorial Service
Clean Buildings including windows, bathrooms, and showrooms etc.
Clean Apartments once they have been empty and getting them ready for new tenants including touch up painting.
Cleaning homes and get them ready for people to move in the new home.
2000-2014 Salem Clinic, P.C. Salem, Oregon
EHR Specialist
Importing in echocardiograms to EHR
Ordering labs and mammograms
Abstracting paper reports into electronic data.
Scheduling appointments including technical appointments for nuclear medicine stress tests and electrocardiograms.
Cancelling orders and medications for deceased patients.
Routing death certificates to clinicians
Notifying funeral homes when death certificates completed.
Answer phones
Run a complex computer system.
Take detailed messages from patients and send to the nursing staff or providers depending upon the urgency of the message.
1996 - 2000 Salem Clinic, P.C. Salem, Oregon
Call Center Lead
Advanced, multi-line telephone skills
Online scheduling for Family Practice and Internal Medicine
Write and implement protocols
Consult with Physicians on their templates
Supervise Call Center employees
Do employee evaluations
Order all supplies for Call Center
Keep reception staff informed of protocol changes
1995 – 1996 Capitol Toyota, Inc. Salem, Oregon
Payroll and Accounts Receivable Clerk
All aspects of payroll with various types of pay plans
Compile, code, and transcribe to work sheets
Pay federal and state taxes, insurance, SAIF, vacations etc.
Collections including small claims
Reconciliation of schedules
Reconcile and make out statements for accounts receivable
Receive and record payments on accounts
All accounting was done through ADP
1988 –1991 Salem Clinic, P.C. Salem, Oregon
Medical Secretary
Computer data entry
Answer multi-line telephones and screen calls
Online scheduling for Family Practice and Internal Medicine
Dx coding
Order supplies
1983 –1988 Silverton Hospital Silverton, Oregon
Ward Secretary and ER Admit Clerk
Multi-line phone
Upkeep of patients records
Page 2
Lifeline monitor and upkeep
General secretarial work
Admit patients to the emergency room and set up records for them
Education
Skills
Chemeketa Community College
Salem, Oregon Accounting Major
Oregon Xray Institute
Portland, Oregon Certificate of completion 3/20/88
Everett Business College
Everett, Washington Certificate of completion, Business and Reception
1971
Word-Processing:
Word Perfect 5.1, Lotus 123 for Windows, Microsoft Word, Microsoft Excel, 1099 Menu, TurboTax, Word Perfect for Windows, My Advanced Invoice
I am very computer knowledgeable.
Other Skills:
Bookkeeping, Ten Key by touch, typing 80 WPM, Multi-line telephones, medical skills and terminology, computer operation of PC and Mainframe, CNA training, Office management and supervisory skills.
References:
Elizabeth Bordewich
Mission Building Services
PO Box 648
Silverton, Or 97381
Jill Lane
3728 LaBranch St SE
Salem, Or 97317
Pam Tobeck
1220 Market St NE
Salem, Or 97301
Lela Burnett
1055 Lockhaven Dr N #88
Keizer, Or 97303
Contact this candidate