Teller Supervisor Customer Service
Resume:
Trevor Joseph
LAS VEGAS NV 89138
************@*****.***
Employment Goal: To obtain long term employment with growth potential, in a company where I can contribute my hard working abilities and my positive attitude.
Qualifications:
Great Work Ethics
Thirteen Years Banking Experience
Eight Years Call Center Experience
Customer Service Skills
High Level Of Telephone Etiquette
Detail Oriented
Experience:
Delta Global Services, Las Vegas, Nevada — Guest Service Agent
Apr 2011 - PRESENT
Dealing with passenger inquiries about flight departures and arrivals
Checking passengers in and providing seat numbers
Providing boarding passes and luggage labels
Providing information about luggage restrictions
Weighing baggage and collecting any excess weight charges
Taking care of people with special needs and unaccompanied children
Calming and reassuring nervous passengers.
Meeting aircraft's upon arrival, deplaning and turning the aircraft in the allotted time given for on time departures.
Taking claims for lost / delayed, damage and pilferage luggage.
Resolve issue(s) for mobility devices
Locating and re-uniting luggage(s) in a respected time frame.
BANKING EXPERIENCE
I have over THIRTEEN YEARS Banking Experience, as a Teller, Teller Supervisor an Teller Trainer.
Receive checks, money, debit an credit payments from clients. Solve any issues pertaining to their transactions.
Answer all accounts an bank related inquiries.
Over ten years in Balancing a Cash Drawer an the end of my shift. Following Company procedures to count an manage all the funds receive from customers.
Build an maintain customer relationships by providing high quality service.
As a Teller Supervisor assist where needed.
Open new accounts an take loan applications an assist with the operation of the Branch. In the absence of the manager, on days off an making business calls, I was in charge of the Branch Operation.
Teller Trainer, training new tellers an Customer Service Representative to perform their job Function. I also train them in enhancing their Service an Selling Skills.
Education North Eastern College, Trinidad
September 1973 - May 1977
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