Manual Tester Customer Service

Lupa Choudhury

New York, NY

***************@*****.***

+1-347-***-****

Work Experience

QA Manual Tester

Uber Tester Manhattan - New York, NY

February 2019 to June 2021

+ Assists and cooperates with co-workers, supervisor and management.

+ Partner with Development Manager in collaborating between engineers and QA

+ Performs all duties in accordance with established Company goals

+ Performs technical analysis to identify the scope and schedule for upcoming projects and individual

work items

+ Participating in all aspects of product testing, including test plan development, execution and delivery

of well-tested solutions with short time to release uber updates

+ Independently analyzes issues, recommends software changes and writes detailed bug reports. Creates

and maintains ownership of test cases and test results throughout SDLC

+ Provides the highest level of customer service to customers, whether these are current or prospective

clients of the Company, vendors, staff, business partners or visitors

Senior Manual Tester

Sports rocket INC. - New York, NY

March 2016 to January 2019

+ Provide recommendations to improve the development process

+ Provide exploratory testing for the systems

- Write and execute test cases for media app and web

+ Provide guidance and Supervision to more junior testers

+» Knowledge of Jira - defect tracking tool and test case management tool

« Provide consistent and clear status in verbal and written communications

+ Write clear and concise defect reports

Education

Bachelor's Degree in Computer Science

Lehman College - Bronx, NY

June 2016

Skills

* Software testing

+ Microsoft SQL Server

+ Relational databases

* Jira

+ SQL

+ Kanban

+ Databases

+ Agile

+ Scrum

+ Application development

+ Oracle

+ SDLC

+ Test Cases

+ Waterfall

+ Java

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