Support Representative Customer Service

Ericka Quagliani

adp2jw@r.postjobfree.com 650-***-****

HIGHLIGHTS OF QUALIFICATIONS

● Interpersonal Skills ● Tech savvy ● Detail-oriented ● Mail & Package Delivery

● Problem Solving ● Logistics ● Team player ● Motivated self starter

● Maximize business

opportunities

● Exceed sales and

performance

goals

● Product knowledge ● Communication Skills

EMPLOYMENT HISTORY

SMC Vocational Services, San Carlos, CA Shipping & Receiving 01/2020-07/2020

Assembled, counted, labeled boxes and items according to order and managers directions, worked on assembly line.

Maintained neat and clean work space. Work experience through county of San Mateo.

U-Haul Inc. Redwood City, CA Housekeeper/ Customer Service Rep. 03/2020-06/2020

Maintained cleanliness and daily upkeep of showroom, storage units, bathrooms, and overall entire Uhaul property.

Compunnel Software Co/Ricoh USA Field Service Tech/ Mailroom Delivery 03/2018-09/2018

Provided Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite. Processes all incoming

and outgoing mail. Performed other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging,

and processing shipments for delivery to multiple locations. Filing and labeling of documents and other materials for storage

and retrieval. Shipping and Receiving, including the movement of boxes and or equipment.

Home Watch Caregivers, San Jose CA Home Health Aide/Caregiver 08/2017- 02/2019

Provided in home care to clients of all ages, light housekeeping, meal preparation, followed the directions of all provider and

manager health notes as assigned, provided nanny/childcare services, ADL assistance, bathing and hygiene, medication

reminders, minor physical therapy assignments. Provided companionship to elderly clients in home alone.

Acrobat Outsourcing, San Jose, CA Hospitality Services 03/2017- 05/2018

Operated cash register, balanced register, provided excellent customer service, multitask in fast paced environment, provided

dishwashing duties, maintained safe, clean and well organized work area, performed light food prep duties, assisted with

catering events, kept clean dishware in stock, bussed all dirty dishes within cafe and kitchen for cleaning/sanitation.

Ash Tees Screen Printing, San Jose, CA Shipping/Receiving Clerk 04/2017-06/2017

Checked inventory of orders shipped to the company, prepared orders to be printed, processed orders to ensure proper arrival

of package, prepared orders to ship to destination, multitasked in fast paced environment

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