Mika-ala Brown

Calgary, AB **** Huntertown Cresent NW Calgary, Alberta, T2K4K3

adp2in@r.postjobfree.com

905-***-****

Work Experience

Housekeeper

Eagle Ranch Resort - Invermere, BC

August 2021 to Present

• Daily tasks include ensuring the cleanliness of rooms, such as making beds, changing sheets, cleaning bathrooms

• Ensuring that amenities have been restocked or replaced for guests

• Proven ability to clean a vast number of rooms in a timely fashion, or in preparation for check in

• Duties include but not limited to, collaborating with fellow housekeepers to create a comforting experience for guests

Advisor

Concentrix - Oshawa, ON

Present

• To greet members as they call in, build rapport & help them feel welcomed

• To introduce the products, the services we offer & the promotions available so members could choose the best package suited to their lifestyle

• Provides navigation and directional assistance for members if requested to do so

• My daily duties also include, but are not limited to assisting members with securing their accounts Manufacturer

TalentWorld - Oshawa, ON

July 2021 to August 2021

• Adapted the ability to roll 100 cannabis filled joints in 15 minutes

• SOP trained, able to operate scaling machines to scale cannabis in a quick manner

• Participates daily in collaboration with colleagues to fill cannabis orders promptly Hostess

Kelsey's

2019 to 2020

• Cheerfully greeted and seated guests in a timely manner

• Ensured constant cleanliness in 'front of house' (entrance, dining area, bar, washrooms)

• Provided continuous menu counts to 'back of house' to determine approximate meal and dining times

• Ensured proper server to guest ratio to promote a balance among servers Cashier/Barista

Starbucks

2019 to 2019

• Accurately and quickly processed cash, debit, and credit card POS transactions

• Built strong connections with new and regular guests

• Maintained cleanliness of area and store

• Made beverages/warmed and/or brought requested food for guests Seasonal Associate

Bath and Body Works

2018 to 2018

• Processed POS transactions with every option of payment available

• Ensured customers were satisfied with their products and their needs were met

• Engaged in upselling and updating customers on products affiliated with the store

• Ensured cleanliness of stationed area

Room Attendant

Best Western Hotel

2018 to 2018

• Ensured rooms were clean, presentable and up to standard for guests

• Provided help and information to guests and fellow staff

• Adapted to a fast-paced environment in terms of job's daily requirements, such as cleaning, restocking supplies

Customer Service/Cashier

Da Taste

2017 to 2018

• Greeted customers and took food orders

• Posted transactions for daily remittances

• Ensured cleanliness of store

Education

Diploma in OSSD

David & Mary Thomson Collegiate Institute - Toronto, ON September 2010 to October 2015

Skills

• Customer service-oriented individual with the ability to communicate in a professional and friendly manner

• Professional ability to multitask and prioritize tasks

• Able to work collaboratively with members of a team or independently when required

• Experienced with Microsoft Office and Point of Sale System (POS) cash register

• Ability to quickly adapt to technology

• Excellent at order taking and cash handling

• CPR "C" Certified

• Hostess

• Front Desk

• Customer Service

• Busser

• Fashion Design

• Model

• Social Networking

• Social Media Management

• Editing

• Make up

• Research

• Dance

• Singing

• Acting

• Manufacturing

• Lean Manufacturing

• Cleaning Experience

• Food Handling

Certifications and Licenses

Safe Food Handling

Present

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