Training Specialist Customer Service
Resume:
New Castle, DE *****
adp2h1@r.postjobfree.com
DIAMARIO, REBECCA
OBJECTIVE
To reestablish myself in a reputable organization to expand my knowledge and skills.
SKILLS & ABILITIES
Over five years of retail and customer service experience.
Enthusiastic team player.
Self-motivated and willing to go the “extra mile.”
Strong people and solid interpersonal skills.
EXPERIENCE
DELIVERY EXPEDITER, MIKE’S FAMOUS HARLEY DAVIDSON, WILMINGTON, DE
May 2003- July 2003
Coordinated between the sales and loan officers to give potential bike owners a positive experience. Gave tours of the dealership. Entertained potential clients to assist and support the loan officers.
FINANCIAL SERVICE REPRESENTATIVE, PNC BANK, WILMINGTON, DE
October 2000 – April 2003
Opened bank accounts as well as cross-sold financial products and services that benefited the client. Processed and closed loan applications. Assisted behind the teller line when needed. Provided superior customer service. Volunteered at local schools as a mentor to fulfill PNC’s mission toward the “Grow Up Great” program.
STORE MANAGER, WILSON’S LEATHER, WILMINGTON, DE
March 1999 – September 2000
Completed daily inventory and settled the register. Merchandised store. Motivated team to meet store sales goals. Completed employee schedules and managerial duties.
EDUCATION
WILLIAM PENN HIGH SCHOOL, NEW CASTLE, DE
Graduated 1995
REFERENCES
BARBI DENHAM
Training Specialist, Sun East Federal Credit Union
Contact this candidate