Renee’ LoCicero-Davis
**************@*******.***
Experience:
American Auto Guardian, Processing Account Specialist
December 2017 – Current
Maintain all Rohrman Dealerships.
Handle incoming customer service calls from Agents, Dealers, and Lien Holders
Balance and review monthly commissions and billing statements
Accounts Payable and Accounts Receivable
Process Cancels, Transfers, Rewrites, and Service Payment Plans
Answer phones, customer service, problem solving and follow up
Iron Mountain, Data Entry Specialist
June 2017 – December 2017
Data entry of patient files from Hospitals, Doctors, and Banks for records management and shredding
ECO Lab, Data Entry Specialist
January 2017 – May 2017
Enter different layouts of Health Department Inspections and complete into Active View HDL system
Verify client, enter score, rating, violations, and general comments.
Abbott Tree Care, Office Assistant
March 2014 – December 2016
Enter all estimates into ACT system, in a timely fashion for estimators to complete on daily basis
Extensive interaction with customers daily for customer service, problem solving, scheduling appointments, and call screening
Manage weekly lawn maintenance sheets for crews
Schedule JULIE tickets for locating utilities for stump grinding, and landscape jobs
Enter information of crew sheets into spreadsheet for job costing on daily basis
Answer phones, customer service, problem solving and follow up