Switchboard Operator System
Resume:
CONFIDENTIAL PROFILE OF
Aurette Vorster
Prepared by: Aurette Vorster
Date: 01 October 2021
I'm a 48-year-old lady that is very dedicated in everything I do.
I've gained a lot of experience in the administration / PA field, I typed letters and minutes on word and all quotes on excel on a daily basis. I'm a fast learner that take on any new challenge.
I work well with management, my coworker and have good telephone manner with clients by assisting them promptly with solving of any queries and problems.
I received 4 x certificates of excellence for acknowledgment of good work and therefore I know that I will be an asset to any company if given the chance.
PERSONAL INFORMATION:
Surname:
Vorster
First Name(s):
Aurette
Languages:
Afrikaans, English
Nationality:
South African
ID Number:
EE Status:
White Female
Driver’s License:
Code 08
Transport:
Own vehicle
Residential Area:
Newlands, Randburg
Notice Period:
Available Immediately
SECONDARY EDUCATION:
Institution:
Hoërskool Die Fakkel
Qualification:
Grade 12
Year:
1991
TERTIARY EDUCATION:
Institution:
Hatfield Business College
Qualification:
MS Windows
MS Word (Beginner / Advance)
MS Excel (Beginner / Advance)
MS PowerPoint
MS Access
Year:
1999
OTHER COURSES:
●Health and Safety SHE – Rep (2009)
●Level 1 Fire Fighting (2010)
WORK EXPERIENCE:
Company:
Diopoint Pty Ltd
Dates:
Feb 2021 – June 2021
Position:
Stock Controller
Reason for leaving:
Retrenched due to Covid
Salary:
R12 500.00 (R6 000.00 due to covid)
Contact:
Anita Fincham – 081-***-****
Duties
●Office stationery & groceries
●Management of company assets and tools, monthly inspections and reports
●Management of Ingoing and outgoing stock
●Responsible for placing of stock orders
●Updating the stock list weekly Updating and monitoring stock levels
●Management of Stock in warranty, repairs and reports
●Management of Bakkie stock, reporting and review
●Supply Recons Quotations, negotiations on pricing with suppliers
●Monthly suppliers assessment
●Send out orders and invoices to suppliers via Xero
Company:
Diopoint Pty Ltd
Dates:
March 2019 – February 2021
Position:
Office Manager
Reason for leaving:
Company restructured due to Covid
Contact:
Anita Fincham – 081-***-****
Duties
Supervising and monitoring of all Administrative and Technical staff
Management of all staff leave, and enforcing leave procedures
Implementing administrative processes and procedures of office duties
Managing day to day office activities
Ordering and managing Office stationery & groceries
Maintenance and upkeep of office, cleanliness
Managing Switchboard and reception duties
Accountable for opening and closing of office, security, access control etc.
Management of company assets and tools, monthly inspections and reports
Management of Ingoing and outgoing stock Responsible for placing of stock orders
Updating the stock list weekly
Updating and monitoring stock levels
Management of Stock in warranty, repairs and reports
Management of Bakkie stock, reporting and review
Reviewing AND reporting of Log books weekly
Reporting of Logbook calculations weekly
Inspection and reporting of vehicles weekly
Inspecting of the daily vehicle forms, weekly
Enforcing the vehicle policy
Supply Recons Quotations, negotiations on pricing with suppliers
Management of Filing system Updates to management on all office work
Scheduling of calls/installations for day/week (Using Sharepoint portal)
Ensuring all Open calls are closed timeously (Using Sharepoint portal)
Management of job cards Issue stock for work scheduled, check that stock issued is returned, if not installed.
Check against job card/paperwork Ensure feedback provided to management
Handover of documents compiled
Company:
24-7 Security
Dates:
May 2013 – December 2018
Position:
Technical / Reaction Administrator
Reason for leaving:
Looking for work closer to home – 24-7 is allocated in Wynbeg, Sandton. My daughter started High School in Florida. want to be closer. Want to work closer because of high cost of petrol and long hours spending in traffic back and forth from home.
Contact:
Pamela Naicker 076-***-****
Duties
●In charge of the technicians to schedule the technicians for the day, follow up if they attended to clients booked for the day.
●Collect paperwork from technicians on a daily basis. check if all is in order, call client to follow up if work was done to client’s satisfaction. Capture paperwork on system to be handed in to accounts.
●Technical Quotes
●Book service calls on Listener
●Closing of service calls on Listener
●Order stock on Pastel
●Capture order to suppliers on Patel and sending out to suppliers for delivery/ collection.
●Prepare invoicing on Pastel to clients, sending of invoicing to clients.
●Follow up on outstanding balance due by clients.
●Taking minutes
●Ordering of stock for department
●Reaction Weekly and Monthly reports
Company:
Servest Security a Division of Servest (Pty) Ltd
Dates:
May 2009 – May 2013
Position:
Branch Secretary
Reason for leaving:
Head hunted by 24-7 Security
Duties
●Screen all incoming calls
●Take messages for Branch and Operations Managers
●Making calls on behalf of the Branch Manager and Operations Managers
●Set up appointments and meetings on behalf of Branch and Operations Managers
●Take minutes at meetings
●Typing for Managers – Letters, Lists Spreadsheets; Report
●Site Analysis and Risk Assessments
●File document under subdirectories using a simple and effective file naming system
●File client, personnel, financial, asset and branch filling
●Stationary stock control
●Distributing stationary to sites
●Ensuring that the printer is functioning at all time
●Collect all faxes and directing it to the addressee
●Ordering of toner
●Reporting machines out of order
●Replacing cartridges when necessary
●Report faulty telephone and fax lines
●Type and prepare client monthly reports for approval of the Branch Manager
●Print out labels
●Binding and laminating documents
●Produce and update client and site information
●Set up framework and sub-directories on computer
●Ensure all petty cash issued carries approval of branch manager
●Ensure cash is locked away to prevent the risk of theft
●Issue wage cheques in accordance with company policy on behalf of Area/Branch Manager if they are unavailable
●Prepare terminated staff files and submit to Easy Roster clerk for archiving once a month
●Complete PSSPF claim forms and submit to payroll once a month
●Supply terminated staff member with UI 19 upon leaving the company
●Any other general office duties
Company:
Tubatse Commodities Pty Ltd
Dates:
November 2008 – April 2009
Position:
Internal Sales, PA
Reason for leaving:
Permanent position offered at Servest Security
Duties
●Research internet and contact suppliers of construction material to compile and prepare tender for clients
●Typing of all quotes, orders, Performa invoices, invoices to suppliers and clients
●Type letters for the director
●Faxing and filling of all paperwork
●Visit all construction sites when necessary
Company:
Sharp Electronics
Dates:
January 2008 – October 2008
Position:
Internal Sales
Reason for leaving:
Contract ended
Duties
●Giving prices to clients
●Typing letters and quotes for reps
●Typing letters for Manager
●Faxing, e-mailing, using the intranet, filling
Company:
Kewberg Cables
Dates:
April 2006 – December 2007
Position:
Data Capture, Switchboard
Reason for leaving:
Retrenched
Duties
●Data Capturing of invoices, orders
●Balancing of monthly figures
●Switchboard
Company:
UTi Mounties Division
Dates:
April 2000 – February 2006
Position:
PA to Key Accounts Manager
HR (part time)
Switchboard / Reception (H/O)
Reason for leaving:
Staying in Alberton, looking for work closer to home and better salary, was pregnant at the time, long hours in traffic
Duties
●Switchboard operator
●Reception for Head Office
●Compiling board reports for monthly meetings
●Attending meetings with Manager
●Taking minutes
●Data capturing of new banking branches
●Dealing with clients on daily basis
●Ordering of stationary
●Organizing collections and deliveries of parcels follow up if work is done
●Typing up and follow up progress reports from FNB branches
●Organizing Mounties branch managers to visit FNB branches
●Setting up appointment with clients
●Cater for meetings
●Make travel and accommodation arrangements (local and abroad)
●Managing manager’s diary
●Faxing, coping, tying up letters
●Ordering stationary, books, business cards
●In charge of cleaners
Company:
Sage Life) Ltd
Dates:
March 1997 – June 1999
Position:
Switchboard Operator / System Operator
Reason for leaving:
Travelled overseas
Duties
●Switchboard Operator (Siemens Hycom 300, 40 in/out lines, 1500 ext)
●System Operator (Clair, AMO, ETD)
Company:
Institute of Bankers in SA
Dates:
February 1993 – May 1996
Position:
Switchboard Operator / Reception / Data Capturer
Reason for leaving:
Travelled overseas
Duties
●Switchboard Operator / Reception
●Data Capturing
●Faxing
●Copying
●Making travel and accommodation arrangements
●General office duties
●Switchboard (Siemens Hycom 300, 40 in/out lines, 1500 ext)
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