Customer Service Front Desk

Georgina Jimenez Hidalgo

*** **** ****** **. ********* Texas. 79835 Phone: 915-***-**** **********@*****.***.**

Objective.

To obtain a position as Front Desk where my customer service experience can be fully utilized to improve customer satisfaction and enhances the company brand name.

Skills Profile.

• Excellent office administration skills and experience in filing, answering phones, and processing payments and bank reconciliation and deposits.

• Thorough knowledge of Customer service needs recognition and attentively listener.

• Proven ability to organize, prioritize and complete tasks satisfactorily and in a timely matter.

• Proficient in the use of different computer software such as Microsoft Office and main applications, Internet web browsing, Windows, and Professional knowledge of drawing, Software and computer programming.

Employment History.

●Maximus._ Bilingual Customer Service Representative . 01/21/2020 present

●Customer service in the. Census 2020.

*OSGO HOME.-Sales Representative 11/19/2018

-sales, customer service and duties that a required at store.

*SCI Family advisor.-04/2018 -08/2018

-family service, customer service, sales for preplanning in the funeral home and duties as required in the funeral home.

*WSB.- 01/2018-03/2018

-Customer service, help in the class of financial education prospect, and help in the duties at the office

*Caregiver.- Canutillo, Tx. 7/31/2014 — 9/7/2015

- Successfully helped clients with daily living activities including hygiene, ambulation, eating, and dressing.

- Routinely performed general household tasks including laundry, shopping, and errands.

- Create and maintain a pleasant work environment; implemented and supported daily safety and care plans.

*Parent Liaison 8/27/2012 — 5/30/2014

Canutillo, TX.

- Worked on keeping a high involvement of Parents into the different activities of the

Boy Scouts of America local group.

- Contact parents and families through phone calls, home visits and meetings at school

or local site in order to encourage participation in activities and events.

- Effectively provided translating of documents designed to inform parents such as

letters, bulletins, announcements, calendars, notices, webpage information, articles,

flyers, newsletters, and community resources communication as needed to ensure

proper communication with non-English speaking parents.

Activities

-Volunteer, Canutillo Independent School District from 08/24/2006 to

Education.

*High School Cultural Mexico.

*College: ITCJ Mexico. Lic en Informatica.

*SALES FOR PREPLANING FOR FUERALS IN SCI.

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