Jessica
Cruz
modesto, ca *****
*********@*****.***
SUMMARY
Seeking a position utilizing exceptional communication skills, clerical abilities and front desk experience to ensure the efficiency of the facility.
EXPERIENCE
Fedex
Tracy,ca
Package handler
UPS preload
San jose,ca
10/2018- 12/2021
Load trucks, package handling, load and unload packages, boxes, and general freight from trucks or other delivery vehicles.
Receptionist, Mission skilled nursing
Santa clara,ca
• Welcome visitors, determine nature of business, and direct visitors to suitable employee
• Answer incoming telephone calls; operate PBX and multi-line telephone system
• Receive, sort, and route mail
• Monitor visitor access and issues passes
• Order, receive, and maintain office supplies
• Assemble listing packages
Waitress, Swensens
Los Gatos,ca
• Demonstrated ability to greet patrons, present menus, make suggestions and reply questions
• Hands-on experience in taking orders and relaying to kitchen and bar staff
• Proven record of preparing and serving specialty foods at tables
• Able to assist guests in menu selection, and provide accurate and detailed information
EDUCATION
Graduated high school
Ashford college student (BA in business info.)
SKILLS
• Strong verbal and written communication skills
• Proven ability to deal promptly with emergency situations
• Able to multitask, prioritize and be flexible with changing business requirements
• Precise attention to detail
• Over 2 years’ progressive experience in performing reception and front desk activities
• Demonstrated ability to greet residents and clients and guide them accordingly
• Highly skilled in answering and forwarding phone calls
• Hands-on experience in receiving, sorting and routing mail REFERENCES
Available upon request.