Liz Guevara
Laredo, TX *****
********@*****.***
I am ambitious, self motivated, quick learner, and a team player. My goal is to obtain and maintain a position in a fast paced customer service or sales environment. Where I can utilize and enhance my knowledge and be of benefit to my future employer. Authorized to work in the US for any employer
Work Experience
Sales/Costumer Service
Concentrix/ United Health Care - Laredo, TX
September 2018 to August 2020
I was the Top Performer for this project with the most sales, meeting and surpassing daily quotas. Great in customer service with both inbound and outbound calls. Finding resolutions that benefit both the consumer and the company with the least amount of time necessary on each call. Front Desk Receptionist
LMJ Open MRI - Laredo, TX
February 2008 to August 2010
Registered all new patients, took payments, set up appointments, billed the insurance. Medical Assistant
Laredo Family Nite Clinic
June 2006 to April 2008
To obtain and record vital signs and any issue the patient was having. I would collect specimens for lab work. I would administer medications as well. I would collect payments and bill the insurance companies. Education
High school or equivalent in Diploma
J.W.Nixon High School - Laredo, TX
May 2003
Medical Assistant
Texas Careers
Skills
• Filing
• Customer Service Skills
• Scheduling
• Sales Experience
• Call Center
• Customer Service
• Avaya (2 years)
• Multi-line Phone Systems
• HIPAA
• Citrix
• Estart
• Microsoft Excel
• Interviewing
• Basic Math
• Front Desk
• Microsoft Word
• Medical Records
• Experience Administering Injections
• Laboratory Experience
• Vital Signs
• Experience Administering Injections
• Laboratory Experience
• Medical Records
• Patient Care
• Vital Signs
• Venipuncture
• Medical Office Experience
• Phlebotomy
• Medical Billing
• Triage
• ICD-10
• Anatomy Knowledge
• Typing
• Microsoft Office
• Computer skills
Languages
• English - Expert
• Spanish - Expert
Certifications and Licenses
Certified Medical Assistant (CMA)
Additional Information
I am a very fast learner, I work well in a fast paced environment. Excellent at building rapport and gaining the customers trust. I have also been trained in using multiscreens so I am able to navigate through different programs with ease.