Data Entry Customer Service
Resume:
Steve Quintanilla
Burleson, Texas *****
**********@***.***
Career Objective:
A challenging Retail Management position in a fast paced environment that will allow for personal growth and career advancement.
Summary of Qualifications:
Retail Manager with experience with a major department store chain, skilled at planning budgets, employee training, weekly schedules, hiring staff, opening and closing duties, compliance of company standards, mentoring employees and assisting customers as needed.
Work History:
Scotts Miracle Gro, Burleson, Texas Jan, 2017-to Present
Merchandiser
●Set Plan O Grams, restocked products at Home Depots and Lowes.
●Ensured products were full and displayed in a prime location for best results in sales.
Academy Sports and Outdoors, Burleson, Texas Mar. 2007 – May 2017
Assistant Manager
●Managed Footwear and Apparel Departments.
●Trained staff and assisted customers with purchases.
●Displayed merchandise on shelves, racks and stocked products.
●Made weekly schedules for employees for both departments.
●Ensured customers were received great customer service.
●Money handling, assisted irate customers, opening and closing duties, gun paperwork and Manager on Duty responsibilities when needed.
Linens & Things, Burleson, Texas June 2002 – Nov. 2008
Team Lead
●Assisted customers ran registers as needed.
●Set Plan O Grams, stocked shelves, displayed merchandise and ensured department was in order.
Hyatt Regency-DFW Airport Apr. 1985-Jan. 2000
Assistant Manager/Waiter-Mr. G’s
●Waited on customers in a fine dining restaurant, Avg. check per person $75.
●Opening and Closing procedures.
●Above average knowledge in wines.
Education:
University of Texas at Arlington, Arlington, Texas
Accounting/Business Major Classification: Junior with 87 credit hours
Computer Skills:
Data Entry Terminal-PDT, Mainframe Terminal
Email Software-Outlook, Thunderbird etc.
Internet Browser-Internet Explorer, Firefox
Peripheral Devices-Scanners, Printers, Symbols
Spreadsheet software-Excel
Word Processing Software-Word, WordPerfect
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