M A R Y
C H R Y S A N T H I D E
M E L
************@*****.***
Gilbert, AZ 85234
PROFESSIONAL SUMMARY
SKILLS
Organize files Transcribe letters
Manage correspondence Set appointments
Clerical support Coordination
Customer relations Multitasking
EXPERIENCE
Administrative Secretary III (Transcriptionist), Department of Emergency Medical Services, Jun 2010, Phoenix, AZ
Took dictation and transcribed notes to prepare and distribute meeting minutes. Used organized approach and good multitasking abilities to stay on top of important deadlines and routine maintenance needs.
Proofread legal documents to check spelling, grammar and compliance with state and federal policies on witness interviews.
Returned pulled files to proper locations to maintain easy staff access. Audited files to identify missing or misfiled items and restored files to proper locations and states.
Personal Secretary, State of Arizona Historical Society, Jan 1999 Jan 2000, Tempe, AZ Supported the Director of the Museum with experience, knowledge, and abilities, and utmost discretion.
Worked with software available, at that time, to prepare reports, documents, and forms.
Entered, organized, and retrieved information from software. Read and answered general correspondence to free up the Director for more important matters.
Prepared and maintained official filed on Museum matters Scheduled and maintained the Director's confidential calendar for meetings in house, in other facilities, out of state talks on Museum and personal matters and numerous events held by the Museum for the public.
Updated office calendar with new meetings, events and appointments to avoid overbooking.
Audited files to identify missing or misfiled items and restored files to proper locations and states.
Organized conferences and special events, including setting up the catering and MM
preparing all supporting materials.
Maintained an efficient office environment by skillfully routing incoming and outgoing mail.
Supported the Heads of Departments by handling day-to-day needs and special projects with good multitasking and research skills. Returned pulled files to proper locations to maintain easy access. Proofread business documents to check spelling, grammar and compliance with office policies.
Utilized programs available to compose, prepare, and edit and correct correspondence and department documents.
Fielded in-person, emailed, and telephonic requests for information and assistance. Used judgment and experience to make independent decisions in line with operational requirements.
Organized and scheduled Volunteers who helped the various department heads and at the reception desk.
Legal Secretary, Public Defenders office, Mesa and Phoenix, AZ Maintained case files in hard copy and electronic file format. Received, screened, logged, and distributed incoming mail and packages and attached documents to case files.
Scheduled meetings and calls with opposing counsel, clients, and witnesses. Drafted and proofread pleadings and discovery response documents. Produced standard legal documents and proofread prepared materials before distribution.
Managed attorneys' calendars and scheduled court appearances, appointments, and events.
Provided litigation secretarial support for the public defenders and worked collaboratively with internal department units.
Clearly communicated messages to clients and attorneys with accuracy and detail. Collected and assembled materials, exhibits, and documents for court appearances, meetings, and hearings.
Assisted attorneys with scheduling and preparing depositions. Arranged for delivery of legal documents and evidence via standard shipment and legal courier services and on occasion in person.
Schedule the attorneys appointments with individuals such as clients and witnesses. Proofread legal documents for submission to courts, other attorneys, and clients. Created photocopies of correspondence, documents, and other paper materials for archival purposes.
Prepared, proofread and processed legal documents, including the pretrial agreements, subpoenas and motions for different cases. Managed attorneys' calendars and scheduled court appearances, appointments, and events.
Administrative Secretary, Arizona State University, Tempe, AZ Took dictation and transcribed notes to prepare and distribute meeting minutes. Oversaw communications, resources, and schedules for special projects such forensic interviews of children.
Ordered and oversaw office supplies such as paper, ink, and breakroom snacks. Arranged Director's travel to diverse locations for meetings, conferences, and interviews of witnesses.
Managed diverse clerical work with no oversight, including typing correspondence, preparing files, and inputting new information designing logos on letterheads and letter paper.
Updated and maintained physical files and digital records to meet business and regulatory demands.
Maintained an efficient office environment by skillfully routing incoming and outgoing mail.
Utilized Word processing software to compose, prepare, and edit correspondence, legal and department documents.
Proofread business documents to check spelling, grammar and compliance with legal and University policies.
Real Estate Agent, Century 21 Gold, May 1989 Jul 1995, Mesa, Arizona Consulted with customers to effectively guide processes of purchasing and sales. Managed full schedules of appointments, showings, and open houses to complete consistent sales.
Coordinated property staging to increase sales chances and achieve asking prices. Completed accurate legal paperwork for sales, leases, and property transfers. Researched similar properties to determine current marketing prices and expected sales prices for new listings.
Wrote engaging descriptions and took attractive photographs to build professional listings for each property.
Mediated efforts to negotiate property sale between buyer and seller to achieve desired results,
Held open houses to engage and introduce potential clients to local real estate market.
Used strong consultative abilities to understand customers' property needs and financial limitations, and built detailed lists highlighting potential properties. Presented purchase offers to sellers for consideration and refined proposals based on feedback to keep process moving forward.
Negotiated agreements, including presenting purchase offer when representing buyer.
Determined the competitive market price of each property by comparing features with similar sales within the year.
Organized appointments, open houses and personal showings to promote homes to prospective buyers.
Answered the client's questions about the house, financing and the closing processes. Educated sellers on strategies to improve curb appeal of homes and increase chance of quick sale.
Maintained solid network of Escrow offices and Building Inspectors to coordinate smooth closing processes.
Prepared documents such as representation contracts, purchase agreements, closing Dec 1962
statements, deeds, and leases in compliance with legal requirements and internal standards.
EDUCATION
Associate of Science, Double Math, Physics and Chemistry Princess of Wales College Moratuwa, Sri Lanka