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Customer Service Bartender

Long Beach, CA, 90805
January 26, 2022

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Danielle Lumpkins

**** ********** *** **** *****, Ca. 90805 562-***-****


Accomplished (motivated) Industry Professional, experienced in project management and development, Marketing, Advertising, Sales Supervision, Public Relations, Staffing, Bartending, and Employee Management.


Long Beach Polytechnic High School, Long Beach, California High School Diploma Graduated June 2000

Santa Monica Community College, Santa Monica, California, Sociology, June 2002 Employment History

B L K, Huntington Beach, California May 2017 - Present Assistant Manger

• Staffing

• Daily Reports

• Sales

• Customer Service

• Recruiting

• Creating and maintaining our training module

• Managing all special events, private parties, and buyouts

• Expediting entrees to tables

Morton’s The Steakhouse, Anaheim, California

Bartender, Cocktail Server, Special Events Coordinator Dec 2013 - July 2017

• This position requires, setting up and taking down a bar.

• Taking care of guests at the bar top, taking care of guests at table tops

• Extensive drink knowledge, extensive liquor knowledge

• Cash drawer

• Liquor inventory count

• Setting up special events

• Lead server on all special events

• Staff management

• Catering to our VIP guests

The Yardhouse, Long Beach, California Dec 2008 - March 2015 Bartender, Waitress, Bar Trainer, Training Team Leader, Manager In Training

• This position requires you to set up and take down the bar

• Extensive beer knowledge, drink knowledge

• Both bar top and table top service

• Creating all training materials

• Performing training for all new hires

• Taught food class

• Created a testing system to ensure proper knowledge

• Opening and closing of the restaurant

• Dealing with disgruntled guests

The Laugh Factory, Long Beach, California Sept 2008 - Nov 2010 Floor Manager

• This position requires you to set up the entire club

• Make floor plans

• Give bartenders their positions

• Sign out cash drawers, collect and count at the end of the night

• Check out entire staff at the end of the night

• Secure funds in the safe before clocking out of my shift Professional Skills

Staffing: Advanced

Aloha POS System: Expert

Micros: Experienced

Customer Service: Expert

Hospitality: Expert


Kurt Richard Robinson

Supervisor 562-***-****

The Yardhouse

Robert Beltz

Supervisor 714-***-****

Morton’s The Steakhouse

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