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Customer Service Assistant

Location:
The Bronx, NY
Posted:
January 26, 2022

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Resume:

Javon Powell

Bronx, NY *****

adp1fi@r.postjobfree.com

347-***-****

PROFILE SUMMARY: Disciplined and diligent Maintenance worker with 4+ years' hands-on experience in performing all kinds of repair and maintenance work in fast-paced environment with critical deadlines. Outgoing communicator who works will with staff and clients. Equally effective working collaboratively as well as independently.

Willing to relocate: Anywhere

Work Experience

Residential Cleaning

eMaids of NYC - New York, NY

June 2020 to December 2021

• Clean, stock and supply designated facility areas.

• Dusting, sweeping, vacuuming, mopping.

• Carry out deep cleaning and detailed cleaning tasks.

• Notify management of deficiencies or repairs required.

• Stock and maintain supply rooms.

Maintenance

Grant Associates - New York, NY

January 2019 to April 2020

· Sanitized restrooms using such chemicals as ammonia to reduce spread of germs

· Removed trash and recyclables at end of each shift and disposed of items in proper receptacles

· Dusted all furniture and fixtures thoroughly and carefully

· Cleaned building floors by sweeping, mopping, scrubbing and vacuuming Parks Assistant (Seasonal)

NYC Parks & Recreation - Bronx, NY

February 2018 to September 2018

· Provide excellent customer service, answering questions regarding park activities from patrons and giving directions

· Use weed whacker, leaf blower, lawn mowers, and tools to mow and edge lawns

· Shovel snow from sidewalks, driveways, parking lots, and surrounding areas; salt areas to prevent further accumulation

· Service and supply restrooms, maintaining inventory of all supplies and amenities

· Clean building floors by sweeping and mopping

Sailboat Staff (seasonal)

Sail the Park - New York, NY

April 2017 to October 2017

· Operated electronic cash register; balanced till at end of each shift

· Announced promotional specials, including t-shirt and photo packages

· Rented around 20 boats daily to customers, who operated boats in waters of Central Park Conservatory

· Took souvenir photos of customers upon request

· Completed minor repairs on boats and remotes when needed; replaced boats that were too badly damaged to use and sent damaged boats to Repair Specialists

· Scheduled large rental requests for special events, such as birthday parties, in advance, ensuring that enough boats were available to accommodate all customers Line Cook

Burger King - New York, NY

October 2016 to February 2017

· Managed fryer, oven, and grill, preparing burgers, chicken sandwiches, and fries

· Prepared and assembled orders accurately and in a timely manner

· Ensured cleanliness of work and dining areas and bathroom, sweeping and mopping floors, and collecting and removing garbage and recycling

· Hand washed pots, pans, dishes, and utensils; sanitized kitchen equipment

· Transported items from storage area to kitchen when supplies were low Education

11 grade

High School Equivalency - Bronx, NY

Skills

• Maintenance

• Customer service

• Cooking

• Cleaning

• Mowing

Assessments

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Cleaner fit — Proficient

August 2021

Measures the traits that are important for successful cleaners Full results: Proficient

Work motivation — Completed

October 2021

Level of motivation and discipline applied toward work Full results: Completed

Cooking skills: Basic food preparation — Completed January 2022

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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